Marsha Dill
Oklahoma City,OK
Summary
8 years of industrial work..warehouse, assembly line, manufacturing, production. Skills to name a few such as safety, foam insulation, brake press, machine operator, packer, pallet jack. 30 years of health care including Behavior, also experienced sorter, cashier, retail, stocker, waitress, server, cook, I am able to work extra hours/ overtime. Im a workaholic! My goal is always make sure the customer is happy and do what it takes to make sure they are happy and leave with a smile on their face is my mission:) Demonstrated behaviors consistent with core values of teamwork/ relentlessly Dependable, Appreciation and Respect, Innovation and constant Improvement and nourishing customers! Authorized to work in the US for any employer
Overview
36
36
years of professional experience
1
1
Certification
Work History
Customer Service Representative/Claims Processor
ACT Advance Call Center Technologies
- Current
- Authentication on card holders making disputes on their card, canceled their cards, etc, send out new cards
Residential/Commercial Cleaning
Several different companies
10.2018 - Current
- I clean for different companies and some of their personal homes in my spare time.
- References available $16 an hour
Housekeeping/Laundry/CNA
Healthcare agency
09.2021 - 01.2023
- Took care of residents
- Laundry
- Housekeeping
Sorter
UPS
06.2020 - 03.2021
- Sort zip code to color package goes to, keep area clean
Subway Sandwich Artist/cashier/dishwasher
Subway
07.2019 - 11.2020
- Made sandwiches
- Cashier
- Clean and did closing duties
- Counted register and closed up register
- Dishwasher
- Sales
Cook/Cashier/Dishwasher/Prep
Braum's Ice Cream and Dairy Stores
08.2018 - 05.2019
- Cook and cashier
- Prepared meals in accordance with customer dietary requests
- Ensured cooked food was correct temperature according to compliance guidelines
- Prepared beverages orders
- Responsible for cleaning restaurant
Assembly Line Worker
Clearwater Paper Corp
02.2014 - 03.2017
- Label and put tissue in boxes, wrap and get them ready to be shipped
Line Cook/Cashier/server/sales
The hamburger shoppe
06.2012 - 01.2014
- Line cook I would wait on customers get their order go in back and help cook then when done I take their payment.
- Peeled and washed vegetables
- Waited on customers
- Served customers
- Cleaned restaurant and closed the shoppe
- During this time I worked 2 jobs at different locations. Im a hard worker
- Sales
Machine Operator, packer
Solo Cup Company
09.2009 - 04.2011
- Thread plastic through machine, worked on 12 different machines on assembly line, packed boxes and put on conveyer belt, moved full pallets of product to destination
Behavioral Health Technician
Rolling Hills Hospital
06.2007 - 07.2008
- Interacted routinely with patients, observe behaviors and communicate to nursing staff. Oversees or assist patients with activities, assures supervised is conducted at 15 min intervals, facilitates patient educational rehabilitation groups which cover social skills, coping skills, anger management, treatment goals. Communicates therapeutically and professionally with patients, visitors, caseworkers, completed and maintained required documentation, assisted with follow up and paper work as required on incidents and events that may take place in facility. Patient monitoring
Prep Cook/Cashier/waitress/server
Pizza Hut
11.2005 - 12.2006
- Did everything! Prep the dough, made the dough I would do all the opening duties and a lot of times I would do the closing duties so pretty much my 2nd home! But I loved it! I worked other jobs on my days off to support my family
PCT
Midwest City Regional Hospital
01.2002 - 04.2004
- Took care of patients, checked vital signs, checked blood sugar levels
Fabrication Technician
Climatemeaser
06.2000 - 08.2002
- Paint line, spot weld, brake press
Cook/Cashier
McDonald's
01.1990 - 08.1994
- Cooked.
- Cashier
- Closing duties
- Ensured cooked food was correct temperature according to compliance guidelines
- Prepared beverages orders
- Responsible for cleaning restaurant
Education
Occupational - CNA
Metro Technology Centers
Oklahoma City, OK04.2004
Graduate - undefined
Charles Page High School
Skills
- Basic power tools, pallet jack, thread plastic thru machine, (2 years)
- Spot weld, paint line, brake press (1 year)
- Pct (2 years)
- Housekeeping (5 years)
- Cashier (5 years)
- Customer Service Skills (2 years)
- CSS (2 years)
- Data Entry (3 years)
- Documentation
- Answering phonea (1 year)
- Safety (8 years)
- Team Building (3 years)
- Acute care
- Hospital experience
- Primary care
- Behavioral health
- Manufacturing (8 years)
- Heavy equipment operation
- Heavy lifting
- Patient monitoring (2 years)
- Alzheimer's care
- Cash handling (5 years)
- Caregiving (10 years)
- Cash registe (5 years)
- Fabrication (1 year)
- Housekeeping (10 years)
- Laundry (2 years)
- Answering telephone (8 years)
- Commercial cleaning (2 years)
- Monitor, stock and orders when shortage is low (4 years)
- Meal preparation
- Dementia care
- Janitorial experience
- Custodial experience
- Cleaning
- Nursing
- Food preparation (4 years)
- Good communication skills (10 years)
- Set up work stations (2 years)
- Prepare ingredients (2 years)
- Knowledge of various procedures and methods grilling and frying (2 years)
- Sanitation (2 years)
- Sanitized and orderly environment in kitchen (2 years)
- Stocking (5 years)
- Store food properly (5 years)
- Excellent physical condition and stamina (10 years)
- Social listening (10 years)
- Vital signs
- Medication administration
- Dishwashing (5 years)
- Waitress (3 years)
- Server (3 years)
- Windows Remote Desktop (1 year)
- Customer service (4 years)
- Customer service representative (4 years)
- Analysis skills (1 year)
- Microsoft Office
- Account management (1 year)
- Call center (3 years)
- Ach (1 year)
- Computer skills (4 years)
- Lexis-Nexis (1 year)
- Computer Networking
- VPN
- Microsoft Windows Server
- JavaScript
Certification
- CNA February 2003 to April 2004
- CPR May 2022 to August 2030
- Mat August 2022 to August 2024
Timeline
Housekeeping/Laundry/CNA
Healthcare agency
09.2021 - 01.2023
Sorter
UPS
06.2020 - 03.2021
Subway Sandwich Artist/cashier/dishwasher
Subway
07.2019 - 11.2020
Residential/Commercial Cleaning
Several different companies
10.2018 - Current
Cook/Cashier/Dishwasher/Prep
Braum's Ice Cream and Dairy Stores
08.2018 - 05.2019
Assembly Line Worker
Clearwater Paper Corp
02.2014 - 03.2017
Line Cook/Cashier/server/sales
The hamburger shoppe
06.2012 - 01.2014
Machine Operator, packer
Solo Cup Company
09.2009 - 04.2011
Behavioral Health Technician
Rolling Hills Hospital
06.2007 - 07.2008
Prep Cook/Cashier/waitress/server
Pizza Hut
11.2005 - 12.2006
PCT
Midwest City Regional Hospital
01.2002 - 04.2004
Fabrication Technician
Climatemeaser
06.2000 - 08.2002
Cook/Cashier
McDonald's
01.1990 - 08.1994
Customer Service Representative/Claims Processor
ACT Advance Call Center Technologies
- Current
Graduate - undefined
Charles Page High School
Occupational - CNA
Metro Technology Centers
Additional Information
I'm dependable, fast learner, hard worker, willing to work overtime, willing to learn, self starter, motivation, safety, able to work 12-hour shifts, have own transportation.