Career advancementTeam Building / Company Retreats
4
years of professional experience
Dynamic sales leader with proven success at Synergy LLC, enhancing team productivity through targeted coaching and innovative sales strategies. Skilled in CRM and relationship selling, I foster cross-functional collaboration to drive market growth and customer satisfaction. Committed to achieving results and empowering teams to excel in competitive environments.
Work History
Sales Team Lead
1 Year 3 Months
Synergy Llc | 03.2025 - Current
Led team in developing effective sales strategies, resulting in improved market penetration and customer engagement.
Implemented comprehensive sales training programs, enhancing team capabilities and increasing overall productivity.
Analyzed market trends to identify growth opportunities, guiding strategic decisions on product positioning and pricing.
Fostered cross-functional collaboration between sales, marketing, and product development teams to align objectives.
Strengthened client relationships by proactively addressing needs and delivering tailored solutions for satisfaction.
Conducted performance evaluations to identify skill gaps and implement targeted coaching for team improvement.
Facilitated team meetings focused on sharing best practices, enhancing knowledge, and driving performance improvements.
Correctional Officer
11 Months
Western Regional Jail | 04.2024 - 03.2025
Executed emergency response protocols during critical incidents, ensuring safety and security within the facility.
Conducted regular inspections of inmate housing areas to maintain compliance with safety regulations.
Facilitated communication between inmates and staff to foster a cooperative environment.
Implemented rehabilitation program support by assisting inmates in accessing educational resources.
Maintained accurate incident reports to document events and actions taken during shifts.
Monitored and documented inmate behavior to identify potential issues and intervene proactively.
Collaborated with team members to develop strategies for conflict resolution and inmate management.
Enforced facility rules and regulations consistently to promote a safe environment for staff and inmates.
Trained new staff on safety procedures and inmate supervision protocols to enhance team effectiveness.
Assisted in maintaining facility cleanliness and organization to promote a respectful atmosphere.
Responded to inmate grievances promptly, ensuring fair treatment and resolution of issues.
Evaluated and reported on the effectiveness of rehabilitation programs to enhance inmate support.
Participated in safety drills and training sessions to stay prepared for emergencies and incidents.
Engaged with inmates during recreational activities to promote positive behavior and interaction.
Server
1 Year 3 Months
Texas Roadhouse | 02.2022 - 05.2023
Provided exceptional customer service by promptly addressing guest inquiries and requests.
Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
Processed payments efficiently to ensure smooth customer checkout.
Communicated effectively with kitchen staff to ensure timely and accurate order delivery.
Adapted to changing priorities during peak hours to maintain service quality.
Trained new staff on menu items and service protocols to promote teamwork.
Monitored inventory levels and assisted in restocking supplies as needed.
Utilized conflict resolution skills to address customer complaints and ensure satisfaction.
Enhanced dining experience by making personalized recommendations to guests.