Jacob Beasley

-Maintained a clean cooking and prep area, including walk-in fridges and freezers

-Baked biscuits, cookies, and savory pastries, ensuring they were fully cooked and ready to leave at an assigned ship-out time

-Trained new staff on baking procedures to create a consistent product in a timely manner

- Collaborated with a team of skilled bakers and decorators to improve operational practices to create a more friendly and efficient work environment

-Assisted in creating and decorating visually appealing pastries in a consistent maner

-Supervised and Coordinated a skilled team of ushers and front of house staff to maintain a efficient operations during high traffic periods

-Created and coordinated a schedule for a team of up to 20+ employees at a time

-Resolved customer complaints in an efficient maner, insuring a pleasant experience for both customers and my employees

-Managed and ordered stock and maintained optimal inventory for our respective busy and slow seasons

- Assisted customers in finding specific titles and authors along with recommending related titles based on topic and interests.

- Maintained orderly shelves and stock as well as maintaining orderly and clean aisles

- Used point-of-sale system to facilitate fast and friendly customer service experience

- Maintained a clean and orderly cafe dining area as well as providing quick and friendly cafe services