Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JACOB BECHTEL

Sammamish,WA

Summary

With a degree in clinical physiology and experience as a high level athlete, I understand the mental and physical challenges associated with successful rehabilitation. I myself sustained multiple injuries requiring Physical therapy that often sidelined me and ultimately caused me to quit playing my sport. I know the importance of supporting patients with compassion, hope and support throughout their rehabilitation process and enjoy being a part of a team and helping people work through their therapy challenges to get the best possible outcome.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Front Desk Supervisor

PRO Club
01.2020 - 05.2024
  • Responsible for managing all customer interactions, scheduling, budget reporting & department communication for roughly 3,000 daily guests..
  • Responsible for handling all in-person & telephone customer interactions, facility reservations and customer complaints.
  • Resolved guest complaints with tact and diplomacy, maintaining a positive image for the club.
  • Communicated regularly with management on front desk performance, identifying areas for improvement or growth opportunities.
  • Enhanced guest satisfaction by efficiently managing front desk operations and addressing customer inquiries promptly.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention. Engaged in pleasant conversations while managing check-in process
  • Maintained a high level of professionalism, ensuring all staff followed club policies and procedures consistently.
  • Developed strong working relationships with other departments within the club, fostering efficient communication channels between teams.

Intern

Quest Physical Therapy
09.2020 - 12.2020
  • Shadowed Physical Therapist Anthony Yengo, assisted PTA's and assisted with COVID protocol.
  • Supported 6 staff therapists in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working at Quest and applying learned concepts directly into relevant work situations.
  • Gained hands-on experience directly supervising clients in their rehabilitation exercises.

Teacher

PRO Club
01.2018 - 01.2020
  • During college breaks taught in the children's Discovery Bay are of the Pro Club where I was responsible for after school and summer activities for children ranging in age from 7 - 14.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Organized and led educational activities including cooking & sports that complemented classroom learning, broadening students' real-world understanding.
  • Team leader for summer camp programs & shuttle driver, picking students up after school as well as to/from off campus activities.

Soccer Coach

Coerver Coaching
06.2016 - 08.2017
  • Taught clinics focusing on advanced soccer skills. Introduced students ages 10 - 16 to offense and defense strategies and complicated ball handling drills.
  • Fostered a safe, positive environment for players to grow both athletically and personally through mentoring efforts.
  • Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
  • Maintained player safety through careful practice and game supervision.
  • Evaluated players' performance and provided constructive feedback to improve abilities.
  • Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.

Intern

Sports Reaction Physical Therapy
06.2014 - 08.2014
  • Shadowed Physical Therapist Neil Chasan and PT assistant, Kim Tess.
  • Worked directly with patients, including monitoring their rehab and assessments.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Education

Bachelor of Science - Clinical Physiology

Central Washington University
Ellensburg, WA
12.2020

Skills

  • Excellent customer service skills
  • Team player
  • Problem solving skills
  • Compassionate & empathetic care

Certification

CPR/AED: Adult, Child, Infant (BLS) & Standard First Aid

Timeline

Intern

Quest Physical Therapy
09.2020 - 12.2020

Front Desk Supervisor

PRO Club
01.2020 - 05.2024

Teacher

PRO Club
01.2018 - 01.2020

Soccer Coach

Coerver Coaching
06.2016 - 08.2017

Intern

Sports Reaction Physical Therapy
06.2014 - 08.2014

Bachelor of Science - Clinical Physiology

Central Washington University

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