Jacob Belz
Summary
I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A talented Manager with expert team leadership, planning and organizational skills built during a successful career in the hospitality industry. Equipping employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
25
25
years of professional experience
Work History
Applebee's Neighborhood Bar & Grill
08.2005 - Current
- Leading a team of individuals committed to delivering outstanding guest service
- Maintaining high standards in staff selection, providing accurate and honest feedback, developing skills, coaching order takers to become servers
- In addition to day to day operations of the restaurant I have spearheaded efforts in local store marketing at multiple locations
- As a bar manager I have trouble shooted and successfully restored pour costs to appropriate levels
- At my current location as a training manager I found a broken training program and I recruited other managers to work with me to restore proper training leading to greater employee satisfaction, increased retention, and cost savings.
Olive Garden
05.1999 - 06.2005
- Provide every guest with a truly authentic Italian dining experience
- We believe that starts with what else, but a glass of wine
- While the sales manager at the Federal Way location, we were recognized as doing an exceptional job of enticing our guests to partake in the “succo di vita”
- Ask me how
- I have been recognized by the Olive Garden regional marketing office for outstanding marketing proposals.
Education
Bachelor of Arts in Hotel and Restaurant Administration -
Washington State University
Associate of Arts of Business -
Highline Community College
Skills
- MS Office
- Friendly, Positive Attitude
- Analytical and Critical Thinking
- Flexible and Adaptable
- Dependable and Responsible
- Customer Relations
- Team building
- Excellent Communication
Additional Expertise
- Mandatory Alcohol Service Training instructor for Serv-Safe Alcohol.
- Food Safety Instructor for WRA and King County Health Dept. Cooperative.
- Team Member Training and Development
References Available
Apon Request
Timeline
Applebee's Neighborhood Bar & Grill
08.2005 - Current
Olive Garden
05.1999 - 06.2005
Bachelor of Arts in Hotel and Restaurant Administration -
Washington State University
Associate of Arts of Business -
Highline Community College