Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jacob Beny

Lk Frederick,VA

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Associate

Garcia & Gavino Bkery
05.2022 - Current
  • Mentored new employees
  • Evening shift leader - responsible for food prep and closing of store.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

Bachelor of Science - Computer Science

Shenandoah University
Winchester, VA
05.2026

High School Diploma -

Sherando High School
Stephens City, VA
06.2022

Skills

  • Excellent customer service
  • Inventory Control
  • Mentoring
  • Closer
  • Food prep
  • maintained cleanliness

Accomplishments

  • Received Boy Scout award
  • The Semper Fidelis award for musical excellence
  • Band section leader - 2 years
  • I am an inaugural member of the Shenandoah Marching Band
  • A-B Honor roll


Certification

  • Microsoft Office Specialist

Timeline

Customer Service Associate

Garcia & Gavino Bkery
05.2022 - Current

Bachelor of Science - Computer Science

Shenandoah University

High School Diploma -

Sherando High School

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Jacob Beny