Jacob Bilo
Pomona,CA
Summary
Sales professional with a strong track record in cultivating client relationships and enhancing satisfaction. Expertise in developing strategic proposals and facilitating contract negotiations, ensuring alignment with client needs. Committed to fostering communication and collaboration between clients and internal teams to drive business growth.
Overview
8
8
years of professional experience
Work History
Account Manager
Compass Lease LLC
Bloomington, CA
10.2024 - 05.2026
- Cultivated client relationships, enhancing satisfaction and retention.
- Developed strategic proposals to meet client needs effectively.
- Coordinated contract negotiations and renewals, ensuring favorable terms for clients.
- Facilitated communication between clients and internal teams, aligning project goals and expectations.
- Acted as the main point of contact in matters relating to client concerns and needs.
Sales Advisor
Envision CDJR of West Covina
West Covina, California
03.2024 - 10.2024
- Conducted upselling during customer interactions, increasing average transaction value.
- Provided ongoing support to customers post-sale, fostering loyalty and repeat business.
- Responded to customer concerns or requests within target timeframes, ensuring satisfaction and retention.
- Utilized CRM software to manage leads, contacts, and deals effectively.
- Shared best practices with fellow sales representatives during team meetings or informal discussions.
Sales Advisor
Zeigler Chrysler Dodge Jeep Ram
Downers Grove, IL
09.2021 - 01.2024
- Developed and implemented innovative sales strategies to increase market reach.
- Prospected new business and capitalized on emerging sales opportunities to expand client base.
- Identified customers' needs through sales calls and face-to-face meetings to tailor solutions.
- Responded to customer concerns and requests promptly to enhance satisfaction.
- Coordinated with other departments to ensure timely delivery of orders.
Sales Advisor
Volkswagen of Orland Park
Orland Park, IL
08.2020 - 08.2021
- Exceeded sales objectives to capture new leads and customers.
- Overcame objections through effective product demonstrations and persuasive communication.
- Guided customers in selecting appropriate financing options based on their needs.
- Maintained current knowledge of offerings and company processes to assist customers.
- Responded quickly to customer concerns or requests within target timeframes.
Business Development Specialist/ Sales Advisor
Volkswagen of Downtown Chicago
Chicago, IL
04.2018 - 07.2019
- Exceeded sales quota to establish growth for company.
- Optimized lead generation with multi-channel pipelines for customer acquisition.
- Cold called prospects and detailed product benefits to develop pipeline.
- Controlled sales calls and managed pre-sales activities.
- Reported sales results weekly, monthly, and quarterly to business development manager, ensuring alignment on performance and strategy
Education
General Studies -
Alan B. Shepard
Palos Heights, IL06-2014
Skills
- Account oversight
- Lead generation
- Sales Strategies
- Upselling products
- CRM software utilization
- Product Demonstrations
- Negotiation tactics
- Customer relations
- Strong communication
Timeline
Account Manager
Compass Lease LLC
10.2024 - 05.2026
Sales Advisor
Envision CDJR of West Covina
03.2024 - 10.2024
Sales Advisor
Zeigler Chrysler Dodge Jeep Ram
09.2021 - 01.2024
Sales Advisor
Volkswagen of Orland Park
08.2020 - 08.2021
Business Development Specialist/ Sales Advisor
Volkswagen of Downtown Chicago
04.2018 - 07.2019
General Studies -
Alan B. Shepard