Jacob Botello
Wenatchee
Summary
Dynamic and results-driven professional with experience as a Team Leader at Burger King, excelling in customer service and conflict resolution. Proven ability to enhance team performance and foster collaboration, while effectively managing cash handling. Committed to creating welcoming environments and building strong relationships with clients and colleagues alike.
Overview
5
5
years of professional experience
Work History
Team Leader
Burger King
East Wenatchee
01.2024 - Current
- Collaborated with management to develop strategies for improving team performance.
- Maintained a positive work environment that promoted collaboration between team members.
- Operated cash registers to process payments from customers.
- Worked hard to learn required tasks quickly to maximize performance.
- Built and maintained working relationships with peers and upper management.
Housekeeper
Blue Elk Inn
Leavenworth
08.2020 - 06.2021
- Cleaned guest rooms daily to ensure a welcoming environment for visitors.
- Organized housekeeping supplies and maintained inventory for efficient operations.
- Followed cleaning protocols to maintain high standards of hygiene and cleanliness.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Emptied trash receptacles throughout the property.
Education
High School Diploma -
Westside High School
Wenatchee, WA06-2020
Skills
- Customer service
- Cash handling
- Conflict resolution
- Relationship building
- Problem solving
- Effective communication
- Client communication
- Teamwork and collaboration
- Employee training
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Team Leader
Burger King
01.2024 - Current
Housekeeper
Blue Elk Inn
08.2020 - 06.2021
High School Diploma -
Westside High School
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