Jacob Brenton
Indianapolis,IN
Summary
Hardworking Account Manager with 5 years of experience working directly with customers to service accounts. Expert at customer service, problem solving and time management skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Account Manager
Direct Connect Logistix
Indianapolis, IN
05.2018 - Current
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals
- Monitored shipments and provided constant communication between customers and carriers to maintain efficient operations
- Adhered to standard operating procedures for every customer's account and data to maintain consistent service levels
- Scheduled and booked transportations for an average of 133 shipments per week in 2022
Intern
Cintas
Evansville, IN
03.2017 - 03.2018
- Contacted customers regarding accounts receivable and obtained customer feedback, keyed notes into the system, and sent invoices to customers
- Prepared uniforms for customers in the stockroom
Education
Bachelor of Science - Business Administration
University of Evansville
Evansville, IN05.2018
Skills
- Customer Relationship Management (CRM)
- Excellent Communication Skills
- Teamwork and Collaboration
- Detail Oriented
- Excels in fast-paced environments
- Contract Negotiation
Leadership
John O. Moseley Leadership School Summer 2017 Phoenix, AZ
- Attended general sessions that featured speakers and allowed me to interact with others during leadership-skills lessons
- Participated in chapter meetings where groups discussed previous presentations, concerns, and to reflect on all aspects of the leadership experience
North Posey Basketball Youth Camp 2010-2014 Poseyville, IN
- Instructed and encouraged children 6-11 years old to improve techniques, teamwork, and sportsmanship
- Assisted head coach in organizing and preparing equipment for each practice and game
Affiliations
- Sigma Alpha Epsilon, Executive Board-Recorder/Philanthropy Chairman/IGC Representative
- SGA, Outstanding Teacher Award Committee
Timeline
Account Manager
Direct Connect Logistix
05.2018 - Current
Intern
Cintas
03.2017 - 03.2018
Bachelor of Science - Business Administration
University of Evansville
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