Driven entrepreneur skilled in audio engineering, graphic design, and technical installations. Recognized for attention to detail and strong networking capabilities, ready to leverage expertise to enhance service delivery and project outcomes.
Overview
25
25
years of professional experience
Work History
Business Owner
Design IQ
Franklinville, NY
01.2015 - Current
Audio and Video Production for concerts, weddings and corporate events.
Audio Engineer, producer and live mixing.
Graphic design and custom vinyl graphics.
Jack of all trades, proficient in residential electrical, plumbing, drywall and painting.
Network design and installation of internet services, surveillance and security system installations.
Territory Manager
Intertech Digital
Lockport, NY
03.2006 - 01.2015
Dish Network systems installation team manager.
Oversee a team of 13 installers in a region covering 5 counties in WNY.
Quality Control inspections and reports.
Training of new hire technicians, scheduling of work orders, inventory management and fleet maintenance.
DirecTV Installation Technician
Mastech Digital
Ballston Spa, NY
02.2001 - 03.2006
Installed and configured technical equipment at client sites to ensure optimal performance.
Conducted thorough troubleshooting of systems and resolved issues efficiently.
Collaborated with teams to streamline installation processes and improve service delivery.
Trained junior technicians on equipment handling and safety protocols to enhance team capability.
Education
Associate of Science - Music And Science
Jamestown Community College
Olean, NY 14760
06-2004
Skills
Customer service
Customer relations
Attention to detail
Driven and determined
A Certified
Networking and Internet experience
Scheduling and Inventory management
Type over 60 wpm
Electrical experience
Plumbing experience
Basic Construction
Entrepreneurial personality
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of 13 staff members.
Resolved product issue through consumer testing.
Highly recommended for audio events due to high satisfaction by clients and customers.
Traveled across the country doing high profile Events like Caribbean Cruises and International Song Writers Festival's.
The one stop shop for audio and video needs when operating the fastest growing AT&T/DirecTV retailer.
High Customer Satisfaction while doing work inside customer's homes.