Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Websites
Timeline
Generic

Jacob Brown

Jackson,GA

Summary

Resourceful IT Systems Administrator known for high productivity and efficient task completion. Possess specialized skills in network security, cloud computing, and system optimization. Excel in problem-solving, time management, and communication, ensuring seamless operations and team collaboration.

Overview

8
8
years of professional experience

Work History

IT Systems Administrator

Covenir
Warner Robins, GA
11.2022 - Current
  • Led a full Azure environment migration, decommissioning legacy infrastructure with zero downtime.
  • Successfully executed a domain migration, including user accounts, group policies, and file permissions, ensuring a seamless transition with minimal user impact.
  • Planned and completed a company-wide endpoint protection migration from legacy antivirus to CrowdStrike Falcon, improving threat detection and reducing endpoint incidents by over 50%.
  • Designed and implemented a multi-site Cisco Meraki SD-WAN solution, including MX firewalls, switches, and APs; segmented networks with VLANs and configured secure site-to-site VPNs.
  • Deployed content filtering, traffic shaping, and Layer 7 firewall rules via the Meraki dashboard to optimize bandwidth and increase security.
  • Created custom usage and event reports using Meraki’s logging and analytics features, improving visibility into network performance and user behavior.
  • Automated monthly patching and software rollouts using custom scripts and Automox worklets, reducing manual labor by 40%.
  • Hardened systems by disabling insecure protocols (e.g., TLS 1.0/1.1), passing external security audits for PCI and HIPAA compliance.
  • Resolved recurring access and authentication issues, improving user satisfaction and reducing helpdesk tickets by 30%.
  • Implemented a remote access strategy using VPN and cloud tools, enabling seamless hybrid work for staff.

Systems and Network Administrator

US Navy
San Diego, CA
12.2016 - 11.2022
  • Supervised daily operations of a high-tempo IT work center supporting secure and unclassified communications, network infrastructure, and cybersecurity systems for over [insert number] personnel.
  • Managed and trained a team of sailors in preventative and corrective maintenance, adhering to the Navy’s 3M (Maintenance and Material Management) program.
  • Oversaw scheduling, documentation, and execution of maintenance tasks, ensuring 100% accountability and compliance during INSURV and other formal inspections.
  • Maintained shipboard and shore-based IT systems including routers, switches, servers, and satellite communication terminals.
  • Enforced cybersecurity protocols and user policy compliance in accordance with DoD standards (e.g., DISA STIGs, IA controls).
  • Acted as the liaison between the IT division and senior leadership, providing updates on system readiness, personnel performance, and project status.
  • Led successful completion of over 3000 maintenance checks with zero discrepancies noted during multiple 3M audits and inspections.
  • Improved team readiness and performance through targeted mentorship, resulting in multiple junior sailors earning qualifications ahead of schedule.
  • Streamlined the division’s maintenance tracking process, reducing overdue actions by over 80%.
  • Played a key role in a successful COMSEC inspection, achieving full compliance across all cryptographic equipment and handling procedures.

Education

Some College (No Degree) - Business Administration

Texas A&M University Commerce
Commerce

Skills

  • Network troubleshooting
  • Azure migration
  • Domain migration
  • Network optimization
  • Endpoint protection
  • VPN configuration
  • User training
  • Team leadership
  • LAN/WAN Networking
  • User support
  • Asset management
  • Diagnosing issues
  • Self motivation
  • Reliability

Affiliations

  • Business Owner

Accomplishments

  • Contributed directly to the ship earning the Navy Battle “E” Award, recognizing superior mission readiness and operational excellence.

Timeline

IT Systems Administrator

Covenir
11.2022 - Current

Systems and Network Administrator

US Navy
12.2016 - 11.2022

Some College (No Degree) - Business Administration

Texas A&M University Commerce

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