Jacob Burkhalter
Romulus,MI
Summary
Proven logistics expert with a track record of enhancing operational efficiency at Amazon by streamlining warehouse operations and inventory management. Skilled in vehicle maintenance and dispatch communication, I excel in fostering team collaboration and delivering exceptional customer service. My ability to solve complex problems has consistently improved delivery times and customer satisfaction.
Overview
11
11
years of professional experience
Work History
FedEx Delivery Driver
Ataner corp
Romulus, MI
01.2022 - Current
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Maintained accurate records of goods delivered and collected payments as required.
- Verified accuracy of items loaded onto truck against shipping documents.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Managed inventory levels during deliveries by verifying load counts against shipping manifests.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Parts Manager
Martins Towing LLC
Romulus, MI
04.2015 - 01.2022
- Developed and maintained positive working relationships with vendors.
- Organized and monitored inventory levels of parts, tools, and supplies.
- Analyzed pricing trends to optimize cost savings.
- Provided technical advice on the selection of replacement parts.
- Conducted monthly audits of inventory control systems.
- Resolved customer inquiries related to part availability or quality issues.
- Trained new staff members on proper parts handling techniques.
- Collaborated with other departments to ensure timely deliveries.
Amazon Warehouse Associate
Amazon
Romulus, MI
07.2013 - 10.2015
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Performed cycle counts to ensure accuracy of inventory levels.
- Labeled containers correctly for product identification purposes.
Education
Woodhaven High School
Romulus, MI06-2021
Welding Program
Woodhaven High School
Romulus, MI01-2021
Skills
- Dispatch Communication
- Vehicle Maintenance
- Goods Transport
- Payment Collection
- Familiarity with DOT regulations
- Stocking and Inventory
- Equipment monitoring
- Complex Problem-Solving
- Retail Logistics
- Problem-Solving
- Teamwork and Collaboration
- Time management skills
- Heavy Lifting
- Courteous and polite demeanor
- Logistics knowledge
- Stock management
- Coordinating paperwork
- Customer Relations
- Warehouse Operations
- Staff Training
- Inventory Management
Timeline
FedEx Delivery Driver
Ataner corp
01.2022 - Current
Parts Manager
Martins Towing LLC
04.2015 - 01.2022
Amazon Warehouse Associate
Amazon
07.2013 - 10.2015
Woodhaven High School
Welding Program
Woodhaven High School