Jacob Call
Yakima,WA
Summary
Dynamic Team Leader with a proven track record at Jack in the Box for enhancing team collaboration and ensuring workplace safety, leading to a significant improvement in operational efficiency. Skilled in problem-solving and relationship building, adept at influencing team dynamics and quality improvement. Passionate about driving customer satisfaction and loss prevention.
Overview
8
8
years of professional experience
Work History
Team Leader
Jack in the Box
Yakima, WA
06.2022 - Current
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Maintained a positive work environment that promoted collaboration between team members.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
- Reviewed completed work to verify consistency, quality, and conformance.
- Ensured compliance with all safety regulations in the workplace.
Cashier
Walmart
Yakima, WA
12.2020 - 06.2025
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Greeted customers and answered any questions they had about the store's products and services.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Cashier
Krispy Kreme
Yakima, WA
03.2017 - 05.2018
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Eisenhower
Yakima, WAYakima Online
Yakima, WASkills
- Influencing skills
- Safety
- Quality improvement
- Relationship building
- Loss prevention
- Problem-solving
Languages
Spanish
Limited
American Sign Language
Limited
Timeline
Team Leader
Jack in the Box
06.2022 - Current
Cashier
Walmart
12.2020 - 06.2025
Cashier
Krispy Kreme
03.2017 - 05.2018
Eisenhower
Yakima Online
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