Jacob Camacho

Middletown,CT

Summary

Results-driven retail leader with 7+ years in food service and retail, including 2+ years as Assistant Manager and Shift Supervisor. Proven track record managing daily operations, leading teams of 8–15 associates, driving sales, controlling inventory and shrink, and delivering top-tier customer service. Certified Food Safety Manager with hands-on expertise in scheduling, P&L accountability, staff training, and compliance.

Overview

years of professional experience

2018

years of post-secondary education

Work History

Assistant Manager /Field Operations Specialist

Family Dollar

Middletown, CT

09.2024 - 03.2026

Oversee day-to-day store operations, ensuring sales targets, service standards, and safety compliance are met
Manage scheduling, staff development, and performance evaluations for 10–15 employees
Control inventory and conduct regular counts, reducing discrepancies and improving stock accuracy
Monitor cash handling and deposits, cutting cash variances and maintaining audit-ready records
Recruit, interview, and onboard new hires; coach team on customer service and upselling
Implement corrective actions that boosted repeat business and customer satisfaction

Shift Supervisor

Starbucks

Watertown, Connecticut

08.2021 - 08.2024

Supervised shift operations for a high-volume store, coordinating 8–12 associates per shift
Partnered with district manager to uphold company standards across multiple locations
Managed weekly inventory ordering and daily product orders to meet customer demand
Trained and mentored new baristas; conducted daily pre-shift meetings to align team on goals
Ensured cash accuracy, made daily deposits, and resolved register discrepancies
Enforced safety protocols and filed maintenance requests to keep store environment safe

Education

Wallenpaupack

Hawley, PA

Skills

Store Operations & P&L Management
Staff Hiring, Training & Development
Scheduling & Labor Cost Control
Inventory Management & Shrink Reduction

Cash Handling & Deposit Reconciliation
Customer Experience & Loyalty
Safety & Compliance (OSHA/Food Safety)
Performance Coaching & Team Motivation

Timeline