Jacob Cano
Rogers,AR
Summary
Seasoned Account Manager offering progressive experience in Ecommerce software services, customer service, account management, and tech solutions. Acquired financial acumen and P&L management skills to drive business strategy and customer acquisition. Consistent results in achieving fiscal and organizational objectives through passion, commitment, and expertise in trend forecasting and account management. Team player who is also capable of motivating and inspiring cross-functional partners as well as entry-level associates. Effectively establishes and manages key relationships with decision makers and strategic partners. Defines, develops, and implements targeted action plans to maximize operational productivity, efficiency, and profitability. Exceptional ability to research and evaluate industry trends and competitor’s products. Fluent in English and Spanish.
Overview
8
8
years of professional experience
Work History
Manager, Strategic Account Management
Walmart, Inc.
05.2024 - Current
- Onboard new clients in the general merchandise strategic business unit for Walmart US
- Train, demo, and engage with customers to ensure maximum satisfaction with our productized data assets
- Continuously identify and solve for my customer’s business needs with the products they carry within Walmart, to grow their revenue
- Train and develop internal merchandising associates to engage with our products and tools as they engage with our suppliers
- Present and communicate progress to leadership to ensure customer’s needs are being met
- Develop successful case studies for training purposes
- Collaborate with product managers, data engineers, business development, and renewals team to ensure we build what our end user needs.
Associate Merchant
Walmart, Inc.
04.2022 - 05.2024
- Developed strategy and implementation for all US Walmart stores regarding a $1B business within the Deli department
- Owned P&L forecasting and performance to project future outcomes and plan for known and unforeseen events to achieve budgeted monthly, quarterly, and annual targets
- Cross-collaborated with Product development, Sourcing, Replenishment, SVP leadership, and developed innovative solutions for the company with $100M revenue opportunities
- Managed performance of in-store and online features to produce maximized seasonal performance across two departments in categories worth more than $15B
- Led content quality summit initiatives across two departments resulting in 600bps change pre vs post to enhance the online shopping experience for our customers
- Mitigated over $35M in COGS and eliminated over $15M in COGS with suppliers while maintaining and strengthening partnerships to grow the business.
Account Manager
Cradlepoint, Inc.
08.2020 - 04.2022
- Sold network solutions B2B while adapting to challenges of learning responsibilities, company products, and processes in a home environment due to COVID-19 restrictions
- Used professional judgment to analyze customer needs and provide network solutions for small to medium sized companies in the US
- Built lasting and trusting relationships with customers, carriers and technology partners, through collaboration and timely communication, to acquire and maintain business
- Acquired new business through consistent prospecting and team collaboration.
Lead Development Representative
Intuit
09.2019 - 08.2020
- Prospected and qualified leads for QuickBooks and Time Tracking solutions
- Managed a large pipeline, forecasted, and exceeded monthly sales objectives with excellent customer-driven relationship building
- Aided in establishment of key performance indicators, policies, and outreach tools for the sales team
- Became part of a newly formed lead generation sales team for Intuit and excelled in all duties.
Account Executive
Truckstop.com
01.2018 - 09.2019
- Worked cross-functionally with customer support and marketing to meet consumer needs
- Closed software business deals and managed relationships with truckers, shippers, and brokers in the transportation industry
- Built the Spanish market and advocated for bilingual employees to receive additional benefits for increased workload
- Assisted managers and directors in hiring new talent.
Door-to-door Salesman
Aptive Environmental, Inc.
09.2016 - 09.2017
- Identified needs and recommended solutions for customers to finalize deals through face-to-face interactions
- Scheduled service appointments, led team meetings, and fostered a positive environment to motivate fellow colleagues.
Education
Associate of Science - Business Administration And Management
BYU - Idaho
Rexburg, ID04.2026
Walmart Data Ventures
Walmart Luminate Replenishment Certification
Bentonville, AR07.2024
Religion Studies - Religion
Ponderosa High School
Shingle Springs, CA05.2014
High School Diploma -
Ponderosa High School
Shingle Springs, CA05.2014
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Strategic Planning
- Project Management
- Effective Communication
- Sales management
- Negotiation
- Lead Generation
- Teamwork and Collaboration
References
- Thomas Reali, Senior Director of Data Ventures
- Jason Merworth, Director Lunch Solutions (479) 621-1486
- Ron Marceau, Sales Director (208) 994-2041
- Nick Faso, Sales Director (208) 863-4255
- Melissa Bliss, Sales Manager (208) 863-9677
Languages
Spanish
Native or Bilingual
Timeline
Manager, Strategic Account Management
Walmart, Inc.
05.2024 - Current
Associate Merchant
Walmart, Inc.
04.2022 - 05.2024
Account Manager
Cradlepoint, Inc.
08.2020 - 04.2022
Lead Development Representative
Intuit
09.2019 - 08.2020
Account Executive
Truckstop.com
01.2018 - 09.2019
Door-to-door Salesman
Aptive Environmental, Inc.
09.2016 - 09.2017
Associate of Science - Business Administration And Management
BYU - Idaho
Walmart Data Ventures
Walmart Luminate Replenishment Certification
Religion Studies - Religion
Ponderosa High School
High School Diploma -
Ponderosa High School
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