Jacob Cartwright
Jewelry Sales Associate
Los Angeles,CA
Summary
Reliable, Friendly retail sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
6
6
years of post-secondary education
2
2
years of professional experience
Work History
Piercing Pagoda Retail Sales Associate
Signet Jewelers
09.2019 - 06.2021
- Greeted customers, helped locate merchandise and suggested suitable options.
- Kept front check out area clean and organized for efficient service.
- Offered each customer exceptional, personal service to boost sales and customer satisfaction.
- Conducting piercing operations on a wide range of individuals.
- Employed strategic tactics such as bundling and upselling to drive In store and online sales.
- Processed payments and returns with accuracy and efficiency.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products for optimal appearance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Exceeded sales and piercing goals by 75% utilizing exemplary customer service and selling skills.
Food Service Cashier
Six flags Magic Mountain Culinary Cashier
03.2019 - 08.2019
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company..
- Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Received orders from customers and input into order management system.
Education
Saugus High School
Saugus, California 08.2015 - 06.2017
Opportunities For Learning
Canyon Country, CA 07.2017 - Current
Skills
Sales expertise-Able to exceed performance goals
Customer Service- Capable of making every interaction amazing to provide exceptional customer service
Computer Skills - Can build and fix desktop Hardware, Also programming software's, Sony Vegas, AutoCad, Blender software
Customer Service- Capable of making every interaction amazing to provide exceptional customer serviceEfficiently works in high stress situations and finding ways to make everyone happyProduct promotions- Staying up to date with current sales and saving events
Jewlery Crafting- Ability to design, print, cast and polish gold and silver jewelry and metals
Fast learner - Can be taught how to perform new tasks quickly
Accomplishments
Achieved a 4.0 GPA
Made Honor roll
Self Taught Bench Jeweler
Timeline
Piercing Pagoda Retail Sales Associate
Signet Jewelers
09.2019 - 06.2021
Food Service Cashier
Six flags Magic Mountain Culinary Cashier
03.2019 - 08.2019
Opportunities For Learning
07.2017 - Current
Saugus High School
08.2015 - 06.2017