Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jacob Cartwright

Jewelry Sales Associate
Los Angeles,CA

Summary

Reliable, Friendly retail sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

6
6
years of post-secondary education
2
2
years of professional experience

Work History

Piercing Pagoda Retail Sales Associate

Signet Jewelers
09.2019 - 06.2021
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Kept front check out area clean and organized for efficient service.
  • Offered each customer exceptional, personal service to boost sales and customer satisfaction.
  • Conducting piercing operations on a wide range of individuals.
  • Employed strategic tactics such as bundling and upselling to drive In store and online sales.
  • Processed payments and returns with accuracy and efficiency.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products for optimal appearance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Exceeded sales and piercing goals by 75% utilizing exemplary customer service and selling skills.

Food Service Cashier

Six flags Magic Mountain Culinary Cashier
03.2019 - 08.2019
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company..
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Received orders from customers and input into order management system.

Education

Saugus High School
Saugus, California
08.2015 - 06.2017

Opportunities For Learning
Canyon Country, CA
07.2017 - Current

Skills

    Sales expertise-Able to exceed performance goals

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Accomplishments

    Achieved a 4.0 GPA

    Made Honor roll

    Self Taught Bench Jeweler

Timeline

Piercing Pagoda Retail Sales Associate

Signet Jewelers
09.2019 - 06.2021

Food Service Cashier

Six flags Magic Mountain Culinary Cashier
03.2019 - 08.2019

Opportunities For Learning
07.2017 - Current

Saugus High School
08.2015 - 06.2017

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Jacob CartwrightJewelry Sales Associate