Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on client satisfaction and teamwork.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Crew Member
Trader Joe's
Pembroke Pines
10.2023 - Current
Collaborated with team members to ensure smooth daily operations.
Delivered exceptional customer service, fostering a welcoming environment for guests.
Partnered with management to reorganize store sections, driving increased sales.
Security Officer
Professional Parking Management
Hollywood
01.2023 - 09.2023
Monitored parking facilities, ensuring safety and adherence to regulations.
Patrolled assigned areas, deterring theft and unauthorized access.
Maintained logs of security activities, supporting incident tracking and reporting.
Customer Service Representative
CVS Pharmacy
Miami Lakes
11.2022 - 05.2023
Managed inventory through restocking shelves and organizing displays to enhance product availability.
Resolved customer complaints promptly, ensuring high customer satisfaction and loyalty.
Cultivated strong customer relationships, leading to increased repeat business.
Logistics Associate
World Nations Inc.
Doral
08.2022 - 12.2022
Supported company operations during peak shipping season, ensuring timely deliveries and maintaining customer satisfaction.
Prepared shipping documentation to ensure compliance with regulations and facilitate smooth processing.
Responded to customer inquiries regarding order status and shipment details, enhancing customer experience and trust.
Education
Bachelor of Arts - Applied Psychology
Florida International University
Miami, FL
08-2025
Emergency Medical Technician Applied Technical Diploma - Emergency Medicine
Broward College
Fort Lauderdale, FL
08-2024
High School Diploma -
Archbishop Edward A. McCarthy High School
Southwest Ranches, FL
04-2020
Skills
Time management
Multitasking and organization
Team collaboration
Communication skills
Critical thinking
Leadership
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Italian
Limited
Certification
National Registry Emergency Medical Technician Certification
Timeline
Crew Member
Trader Joe's
10.2023 - Current
Security Officer
Professional Parking Management
01.2023 - 09.2023
Customer Service Representative
CVS Pharmacy
11.2022 - 05.2023
Logistics Associate
World Nations Inc.
08.2022 - 12.2022
Bachelor of Arts - Applied Psychology
Florida International University
Emergency Medical Technician Applied Technical Diploma - Emergency Medicine