Summary
Overview
Work History
Education
Skills
Accomplishments
teamwork
Timeline
Generic

Jacob Chanza

Colorado Springs,CO

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure the entry-level Water Park Attendant position. Ready to help team achieve company goals.


Detail-oriented team player. Ability to handle multiple projects simultaneously with a high degree of accuracy. I'm a dynamic professional whom possesses excellent communication and customer service skills. Builds good rapport with customers and coworkers through positive engagement. Highly committed to providing outstanding customer service

Overview

3
3
years of professional experience

Work History

Food Ambassador

SeaWorld Parks & Entertainment, Inc.
06.2022 - 09.2023
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Maintained clean, organized and professional work environment.
  • Greeted customers warmly and pleasantly answered inquiries.
  • Established and maintained positive relationships with customers.
  • Communicated product value, quality, and style to educate and entice potential customers.
  • Assisted customers with product selection based on individual needs and preferences.
  • Provided exceptional customer service to drive satisfaction.
  • Worked with team to achieve sales goals for products.

Food Server

Maki Of Japan
06.2020 - 12.2021
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Restocked supplies during downtime to continue meeting customer demand for products and services.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.

Education

Associate of Arts - Biology

Valencia College
Orlando, FL
05.2024

Skills

  • Lead Generation
  • Food Production
  • Public Relations
  • Business Administration
  • Brand Awareness and Identity
  • Food Delivery
  • Providing Feedback
  • Sales Presentation
  • Communication Skills
  • Serve Customers
  • Special Assignments
  • Word Processing
  • Shelf Stocking
  • Station Preparation
  • Customer Experience
  • Relationship Builder
  • Effective Communicator
  • Food Allergies
  • Customer Service
  • Professional Relationships
  • Customer Retention Strategies

Accomplishments

While working in SeaWorld, I served an influential role within the workplace. Many of my coworkers appreciated my productivity and concern over my fellow employees. Whether volunteering to help restock, provide assistance, or engaging in productivity during hectic business hours, I was always there to support my fellow coworkers

teamwork

In SeaWorld, I was able to help with productivity by providing physical and emotional assistance during hectic business hours. The restaurant that I worked in was similar to that of a fast food business. There was always heavy customers traffic during holidays. Whenever my fellow coworkers felt overwhelmed by customer attendance and demands, I provided necessary assistance that could help limit wait times within long lines. While serving, I helped my coworkers serve customers by making sure each and every customer had food within their trays, even customers who were in the back of the line. Customers felt overwhelmed by the capacity of the restaurant, so I tried to ensure them the best possible service and efficiency

Timeline

Food Ambassador

SeaWorld Parks & Entertainment, Inc.
06.2022 - 09.2023

Food Server

Maki Of Japan
06.2020 - 12.2021

Associate of Arts - Biology

Valencia College
Jacob Chanza