Jacob Chera
Brooklyn,NY
Summary
Adept Sales Account Manager and E-Commerce Coordinator at Jacmel Jewelry Inc, strong in client relationship building and sales strategy development. Excelled in business growth, showcasing a unique blend of analytical prowess and customer-oriented focus, driving substantial business retention and expansion.
Overview
3
3
years of professional experience
Work History
Sales Account Manager
Jacmel Jewelry Inc
03.2023 - Current
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Oversaw daily account operations, including order processing, inventory management, and customer inquiries, ensuring timely and accurate fulfillment of client needs.
- Increased sales revenue by identifying and pursuing new business opportunities.
- Oversaw sales forecasting, goal setting and performance reporting for all accounts.
E-Commerce Coordinator
Jacmel Jewelry Inc
06.2021 - 03.2023
- Analyzed website metrics to identify trends, making data-driven decisions to improve user experience and conversion rates.
- Implemented digital marketing strategies including social media campaigns, email marketing, and SEO, which increased brand visibility and drove traffic to the website
- Conducted regular competitor analyses to stay informed on industry trends and adjust pricing strategies accordingly.
- Collaborated with cross-functional teams on site-wide improvements, enhancing overall functionality and appearance.
Education
BBA - Marketing Management
Baruch College, Zicklin School of Business
New York, NY06.2021
Skills
Client Relationship Building
Sales strategy development
Customer-Oriented
Market Analysis
Account growth and retention
Detail-oriented data analysis
Timeline
Sales Account Manager
Jacmel Jewelry Inc
03.2023 - Current
E-Commerce Coordinator
Jacmel Jewelry Inc
06.2021 - 03.2023
BBA - Marketing Management
Baruch College, Zicklin School of Business
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