Jacob Coleman
Brinker
Orlando,FL
7
years of professional experience
Dynamic professional with a proven track record at Brinker, excelling in customer service and teamwork. Adept at multitasking and enhancing operational efficiency, I consistently deliver high-quality experiences. Skilled in beverage preparation and staff training, I leverage strong communication to foster client relationships and drive satisfaction.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Work History
Server/Bartender
5 Years 5 Months- Provided exceptional customer service by efficiently taking orders and managing guest needs.
- Prepared and served a variety of beverages, ensuring high-quality standards and consistency.
- Collaborated with team members to optimize workflow during peak hours, enhancing overall efficiency.
- Assisted in training new staff on menu items, POS systems, and customer service protocols.
Sales Consultant (In Home Appointments)
1 Year 1 Month- Developed customized sales strategies to meet diverse client needs.
- Cultivated strong relationships with clients to enhance customer loyalty and retention
- Analyzed market trends and competitor activities to inform sales tactics and product offerings.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
Pro Shop Attendant
1 Year- Managed daily operations of pro shop, ensuring efficient customer service and product availability.
- Assisted customers with equipment selection and provided expert recommendations for golf gear.
- Maintained inventory levels, organizing stock to optimize product visibility and accessibility.
- Conducted regular inspections of merchandise quality, ensuring compliance with club standards.
Education
Associate of Arts - Business
- Student Athlete as well as a resident assistant.
- Ability to maintain organization and time management
- Grew as a leader and student between multiple obligations
Skills
Teamwork and collaboration
Customer service
Multitasking
Reliability
Excellent communication
Timeline
Sales Consultant (In Home Appointments)
Current Home
08.2024 - 09.2025Read More
Server/Bartender
Brinker
05.2021 - CurrentRead More
Pro Shop Attendant
The Golf Club of Edmond
03.2020 - 03.2021Read More
Colorado Northwestern
Associate of Arts from Business
Read More