Jacob Conde
Grand Prairie
Summary
Professional leader ready to drive team success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands.
Overview
8
8
years of professional experience
Work History
Team Leader
International Automotive Components
05.2025 - Current
- Led cross-functional teams to enhance production efficiency and meet project deadlines.
- Implemented continuous improvement initiatives that streamlined operations and reduced waste.
- Mentored junior team members, promoting skill development and knowledge sharing within the group.
- Coordinated with quality control to ensure compliance with industry standards and specifications.
- Analyzed workflow processes, identifying bottlenecks and recommending actionable solutions for improvement.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Motivated team members to surpass their targets, recognizing and rewarding their achievements.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
Quality Technician
International Automotive Components
03.2024 - 02.2025
- Conducted quality inspections to ensure compliance with industry standards and specifications.
- Collaborated with engineering teams to identify root causes of defects and implement corrective actions.
- Developed and maintained quality documentation, including inspection reports and process audits.
- Trained new technicians on quality control procedures and best practices for product evaluation.
- Led initiatives to improve process efficiency, reducing waste and enhancing product reliability.
- Utilized statistical process control tools to monitor production quality and drive continuous improvement efforts.
- Coordinated cross-functional teams to address quality issues promptly, ensuring minimal production disruptions.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
Machine Operator/Assembler
IAC (International Automotive Components)
10.2021 - 03.2024
- Operated and maintained assembly line equipment to ensure continuous production flow.
- Assembled automotive components with precision, adhering to quality standards and specifications.
- Collaborated with team members to streamline assembly processes and enhance efficiency.
- Trained new operators on safety protocols, equipment handling, and production techniques.
- Developed standard operating procedures to enhance consistency in assembly operations.
- Operated machining equipment safely with team of operators.
- Assisted quality control personnel with inspections of completed products, ensuring adherence to strict quality standards before shipping them out to customers.
- Complied with company and OSHA safety rules and regulations.
Shift Lead
Q car wash
09.2020 - 03.2021
- Trained new staff on car wash procedures and safety protocols, enhancing team performance.
- Resolved customer complaints effectively, ensuring high service quality and loyalty retention.
- Coordinated scheduling for staff shifts, optimizing coverage during peak hours.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Responded to and resolved customer questions and concerns.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Sales Associate
Allsups Convenience Store
08.2018 - 07.2020
- Leadership responsibilities, maintaining and cleaning locations.
- Opening and Closing locations, dealing with money (counting and ensuring machines had correct amount).
- Customer service, overachieving to ensure customer satisfaction.
- Ensuring all employees understand their roles and responsibilities.
- Communication with the next shift about Quality issues and responsibilities for the day.
Education
Grade 12 -
Mansfield Legacy high school
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- People management
- Overseeing daily activities
- Conflict resolution
- Quality improvement
- Flexible schedule
CURRENT RESPONSIBILITIES
- Drive internal and external quality issues
- Ensure working & master samples are valid and available for production
- Issue and monitor Quality Alerts and ensure they are being adhered to
- Initiate temporary/permanent fix to quality problems
- Ensure audits on product have been conducted
- Assist customer for concerns on shift
- Visit customer when required
- Support line trials
- Measuring and Inspecting parts to ensure Quality assurance
- Support operations, and production as needed
Personal Information
Title: Quality Tech.
Timeline
Team Leader
International Automotive Components
05.2025 - Current
Quality Technician
International Automotive Components
03.2024 - 02.2025
Machine Operator/Assembler
IAC (International Automotive Components)
10.2021 - 03.2024
Shift Lead
Q car wash
09.2020 - 03.2021
Sales Associate
Allsups Convenience Store
08.2018 - 07.2020
Grade 12 -
Mansfield Legacy high school