Jacob Damewood
Jacksonville,FL
Summary
Work-from-home inbound and outbound sales representative, well-versed in technology, and efficient in handling high service levels. Solid record of maintaining customer relationships and customizing solutions for each individual.
Overview
6
6
years of professional experience
Work History
Home Health Sales Representative
Medical Guardian
Jacksonville, FL
01.2025 - Current
- Make an average of 94 outbound calls per day through Salesforce.
- Maintain an average of 3 sales per day.
- I updated my knowledge on changing promotions weekly, altering my call flow to incorporate them into my pitch.
- Monitored my personal stats through a Salesforce dashboard
Sales Consultant
AT&T
Jacksonville, FL
10.2023 - 12.2024
- Developed and maintained relationships with clients to increase sales revenue.
- Analyzed customer needs and preferences to recommend appropriate products.
- Provided detailed product information to customers, including features, prices, and availability.
- Resolved customer complaints and inquiries in a timely manner.
- Performed cold calls to prospective customers to bring in revenue.
Wire Machinery Technician
Wabtec
Jacksonville, FL
09.2022 - 09.2023
- Performed regular maintenance on machinery and equipment, such as lubrication, cleaning, and replacing worn parts.
- Diagnosed mechanical problems and determined the best solutions to repair them.
- Adjusted machine settings to complete tasks within specified parameters.
- Monitored production processes for quality assurance purposes.
- Ensured all safety protocols were followed while directing the operation of forklifts.
Hub Supervisor
United Parcel Service, UPS
Jacksonville, FL
11.2021 - 09.2022
- Oversaw 8+ employees in one post
- Managed and maintained all employees, making sure they followed the safety policies and procedures.
- Ensured all employees were cross-trained and consistently trained new duties to support their professional growth.
- Managed department resources to ensure maximum output, accuracy, and efficiency.
- Communicated to the employees with specific directions for smooth sailing in production.
- Created and promoted a positive teamwork environment to maintain employees' engagement.
Package Handler
United Postal Service, UPS
Jacksonville, FL
06.2019 - 11.2021
- Scanned, read, and labeled packages to determine correct grouping.
- Moved packages into the delivery area and loaded them onto conveyor belts, trucks, or pallets.
- Observed strict adherence to company policies.
- Identified errors in package information, defects, and any discrepancies.
- Collaborated with warehouse personnel to ensure work efficiency.
- Lift, carry, or push heavy loads (maximum 140lbs)
- Maintained a clean working environment.
Education
High School Diploma -
Oakleaf High School
Jacksonville, FL06-2018
Skills
- Adaptability
- Leadership
- Time management
- Organization
- Customer service
- Product and service knowledge
- Outbound calls
- 90 WPM
- Sales (outbound and inbound)
- Home health product knowledge
Timeline
Home Health Sales Representative
Medical Guardian
01.2025 - Current
Sales Consultant
AT&T
10.2023 - 12.2024
Wire Machinery Technician
Wabtec
09.2022 - 09.2023
Hub Supervisor
United Parcel Service, UPS
11.2021 - 09.2022
Package Handler
United Postal Service, UPS
06.2019 - 11.2021
High School Diploma -
Oakleaf High School
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