Jacob Daniel
Huntsville
Summary
Professional retail worker with commitment to high standards and achieving results. Background in customer service with focus on enhancing customer satisfaction and loyalty. Known for reliability, flexibility, and strong team collaboration. Skilled in cash handling, conflict resolution, and providing exceptional service.
Overview
11
11
years of professional experience
Work History
Sales Associate
Poke-Collect
08.2022 - 02.2025
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Provided positive first impressions to welcome existing, new, and potential customers.
Store Support
Whole Foods Market
02.2017 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Continuously evaluated operational processes to identify areas for improvement, implementing changes as needed to drive efficiency and productivity within the store support team.
- Managed a T.I.M.E team effectively, ensuring team member appreciation amongst the store.
- Supported store management by effectively resolving customer issues or concerns at the checkout.
- Worked flexible schedule and extra shifts to meet business needs.
Assistant Manager
True Religion Jeans
06.2014 - 02.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
GED -
Xion Christian Acadamy.
Skills
- Customer service driven
- Teamwork and collaboration
- Reliable and punctual
- Problem-solving skills
- Product sales
- Retail store operations
- Building rapport
Timeline
Sales Associate
Poke-Collect
08.2022 - 02.2025
Store Support
Whole Foods Market
02.2017 - 09.2022
Assistant Manager
True Religion Jeans
06.2014 - 02.2017
GED -
Xion Christian Acadamy.
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