Summary
Overview
Work History
Education
Skills
Interests
Work Availability
Quote
Certification
Timeline
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Jacob Davis

Jacob Davis

Greensboro,NC

Summary

Proven leader with a track record of enhancing team productivity and customer satisfaction at Publix. Excelled in relationship building and quality assurance, demonstrating critical thinking and interpersonal skills. Skilled in marketing strategies and training development, significantly contributing to company growth and client relations. Motivated professional with proven track record of providing exceptional customer service, exceeding sales goals, and managing inventory. Possesses excellent communication, problem-solving, and organizational skills. Organized individual versed in developing and maintaining relationships with clients, vendors, and colleagues. Demonstrated success in problem-solving and driving projects to completion in a timely manner. Possesses an excellent track record for delivering results, meeting deadlines, and developing creative solutions to complex challenges. Hard-working student with knowledge of buyer awareness, credit operations, and distribution management. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised for creative thinking by my peers, I can be relied upon to help your team achieve its goals. Knowledgeable Team Leader/ Stocker with solid background in managing load operations and ensuring compliance with safety regulations. Consistently recognized for optimizing load efficiency and contributing to seamless logistics processes. Demonstrated expertise in load planning and teamwork, ensuring timely and accurate deliveries. Reliable logistics specialist prepared for this role with strong skills in load planning, inventory management, and safety protocols. Focused on teamwork and achieving results, adaptable to changing needs. Known for effective problem-solving, attention to detail, and excellent communication skills.

Overview

7
7
years of professional experience

Work History

Pre Load

UPS
10.2024 - 01.2025
  • Proactively identified potential bottlenecks in the load process, proposing solutions that minimized delays and increased productivity.
  • Assisted management in developing improved loading procedures to increase efficiency and reduce errors.
  • Contributed to the development of a comprehensive load management manual, serving as a valuable resource for fellow Load Specialists.
  • Evaluated current systems periodically analyzing opportunities for improvement and implementing changes as needed.
  • Reduced cargo damage incidents through rigorous attention to detail and adherence to safety protocols.
  • Provided excellent customer service while addressing issues related to cargo handling and shipment status inquiries.
  • Developed strong relationships with transport partners, fostering a collaborative environment that facilitated efficient problem resolution when needed.
  • Managed Loads over 3000 -6000 daily. Packages to be loaded and delivered daily during a 5-hour shift.

Stock Assistant

Resturant Dpot
04.2024 - 10.2024
  • Assisted in achieving optimal stock levels by regularly monitoring inventory and recommending appropriate adjustments to ordering schedules.
  • Maintained a clean and safe working environment by adhering to company health and safety standards at all times in the stock room.
  • Played a pivotal role during annual physical inventories count ensuring thoroughness and accuracy throughout entire process.
  • Promoted teamwork among staff members through active participation in collaborative projects and providing support when needed.
  • Optimized storage space usage through efficient organization and arrangement of items within the warehouse facility.
  • Contributed to loss prevention efforts through diligent monitoring of the stock area, noting any irregularities or signs of theft.

Associate

AMC
02.2021 - 08.2023
  • Developed strong customer service skills through daily interactions with customers
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.

Crew Leader

Publix
04.2018 - 10.2021
  • Trained new employees on basic customer service techniques and procedures
  • Operated cash register to process cash, check and credit transactions
  • Floater when needed to run sales, Monitor the movie theater, and serve customers food
  • Assisted with inventory by identifying and marking items for removal from shelves or storage areas
  • Trained and supervised new staff to meet high performance standards
  • Demonstrated strong leadership skills by managing and motivating team members to increase productivity
  • Supervised crews to attain top-quality workmanship, efficiency, and employee satisfaction
  • Trained employees in time management and proper ways to complete job duties.

Education

BS - Business Administration Management of Technology

Catawba College
Salisbury, NC
08.2023

Skills

  • Interpersonal skills
  • Client relations
  • Relationship building
  • Quality assurance
  • Marketing strategies
  • Training and development
  • Critical thinking
  • Networking abilities
  • Warehouse operations
  • Route coordination
  • Load planning
  • Shipping regulations

Interests

  • Gym Workouts
  • Enjoy participating in [activity] for overall physical and mental well-being
  • Team Sports
  • Tech enthusiast, passionate about exploring the latest advancements and innovations

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Certification

  • CPR/AED Certification

Timeline

Pre Load

UPS
10.2024 - 01.2025

Stock Assistant

Resturant Dpot
04.2024 - 10.2024

Associate

AMC
02.2021 - 08.2023

Crew Leader

Publix
04.2018 - 10.2021

BS - Business Administration Management of Technology

Catawba College
Jacob Davis