Excelled in fostering strong relationships and resolving complex issues, demonstrating exceptional communication skills. I am smart. I learn quickly. I have the ability to multi task.
Overview
7
7
years of professional experience
Work History
Pre Load
UPS
10.2023 - Current
Supported team members by sharing expertise about various aspects of load planning-Ensuring everyone was well-informed with latest strategies.
Developed strong relationships with transport partners, fostering a collaborative environment that facilitated efficient problem resolution when needed.
Assisted management in developing improved loading procedures to increase efficiency and reduce errors.
Optimized warehouse space utilization, allowing for increased storage capacity without compromising accessibility or organization standards.
Customer Care Coordinator
Don And Nancy Courts
04.2017 - 04.2023
Took ownership of customers issues to follow problems through to resolution.
Communicated with customers to identify needs and expectations.
Assisted call-in customers with questions and orders.
Coordinated timely responses to online customer communication and researched complex issues.