Jacob Decker

- Conducted over 1,200 theft, safety, and security-related investigations and incident reportings utilizing surveillance systems, behavioral analysis, and evidence documentation to support loss prevention efforts.

- Investigated 564 known theft incidents, identifying over $91,000 in proven-shortage related losses and providing detailed cased documentation for leadership review.

- Recovered and documented over $127,000 in merchandise through 631 productive merchandise recovery investigations, contributing to overall shortage reduction initiatives.

- Partnered with store leadership, district asset protection teams, and local law enforcement to investigate theft activity, safety incidents, and security concerns.

- Trained and mentored 7 newly hired Target Security Specialists, providing operational guidance, investigative training, and best practices.

- Provided Asset Protection support across multiple stores within the district, assisting leadership teams with investigations and shortage reduction strategies.

- Ranked #1 TSS in District for quarterly total incident documentation 6 times, as well as ranked #1 TSS in Group for quarterly total incident documentation 2 times.

- Delieverd exceptional guest service by assisting guest with product selection, store navigation, and issue resolution.

- Maintained sales floor presentation through merchandising, zoning, and inventory replenishment to support a positive shopping experience.

-Pulled and stocked merchandise from backroom inventory while ensuring product availability and operational efficiency.

- Supported Fulfillment and Order Pickup operations by locating and preparing guest orders accurately and efficiently.

-Collaborated with cross-functional teams to meet store performance goals and maintain high standards of cleanliness, organization and safety.

- Delivered exceptional guest service while supporting front-end operations, guest services, and drive-up fulfillment orders.

- Processed transactions, returns, exchanges, and guest inquiries while maintaining a positive and efficient guest experience.

- Manages cash office operations, including cash reconciliation, balancing store funds, and ensuring accuracy of financial processes.

- Trained and onboarded 10+ new team members on front-end procedures, guest interactions, and operational best-practices.

- Provided customer service and support daily restaurant operations in a fast-paced environment.

- Assisted with cash handling, food preparation, and maintaining food safety and cleanliness standards.

- Promoted to Manager, supervising crew members and supporting store operations during assigned shifts.