Executing crisis intervention strategies to ensure safety of both staff and clients during high-stress situations while providing compassionate care in challenging circumstances.
Facilitate psychoeducational groups with young adults to encourage the development of life skills and healthy coping mechanisms.
Maintain detailed records of client behaviors and interventions, while collaborating with clinical staff to develop recovery plans.
Establish strong rapport with patients, building trust and promoting open communication throughout treatment.
Production Line Lead
2 Years 3 Months
Panera Bread | 09.2019 - 12.2021
Trained new employees on company policies, procedures, and equipment operation, improving team skill sets and onboarding effectiveness.
Coordinated with quality control teams to ensure meals were up to standard and served in a timely manner, enhancing customer satisfaction.
Education
Bachelor of Science - Criminal Justice
Kutztown University of Pennsylvania | Kutztown, PA | 05-2022