Jacob Dixon
Flagstaff,AZ
Summary
Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving.
Overview
2
2
years of professional experience
Work History
Food Server
Hot Spot Restaurant
08.2022 - 11.2022
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Streamlined order-taking process for faster service and increased table turnover rate.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Collaborated with kitchen staff to ensure timely delivery of meals, resulting in satisfied customers.
- Ensure table inventory meets company guidelines and customers were served in a timely manner
- Restock food supplies and address questions regarding food products
- provided excellent customer service and performed cleaning duites
Crew Member
The Wheelhouse
01.2021 - 07.2021
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Performed multiple tasks to assist management with operations
- inventory management set-up of private parties, and food preparation
- Promoted a positive work environment through effective communication and teamwork among staff members.
Crew Member
Little Caesars
07.2020 - 12.2020
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- managed cash with accuracy and worked closely with team members to meet customers expectations
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Education
Bachelor of Science - Business Management
Northern Arizona University
Flagstaff, AZ05.2026
Skills
- Safe Food Handling
- Dining area maintenance
- Supply Restocking
- Quality Control
- problem-solving
- customer service and Communication
- Public Speaking
- Time management
- intermediate Excel
- Policy and Procedures
Timeline
Food Server
Hot Spot Restaurant
08.2022 - 11.2022
Crew Member
The Wheelhouse
01.2021 - 07.2021
Crew Member
Little Caesars
07.2020 - 12.2020
Bachelor of Science - Business Management
Northern Arizona University