Jacob Dollison

Maumee,OH

Summary

Dynamic retail manager and sales associate with over three years of experience delivering exceptional customer service and leading high-performing teams to achieve significant sales growth. Demonstrated expertise in staff training, inventory management, and optimizing daily store operations to ensure peak performance and an outstanding shopping experience. Proven track record in creating visually appealing displays and implementing effective strategies that enhance customer satisfaction and engagement. Committed to fostering a productive work environment while consistently exceeding performance objectives and driving overall business success.

Overview

years of professional experience

Work History

Sales Associate

La-Z-Boy Home Furnishings & Decor

Toledo, OH

08.2025 - Current

Facilitated customer choices in furniture and decor to create inviting living spaces.
Managed product presentation to create an engaging shopping environment for customers.
Engaged with team members to refine sales workflows and boost overall customer satisfaction.
Communicated detailed information regarding product features, benefits, and warranty terms to support informed purchasing decisions.
Managed returns, exchanges and refunds in accordance with store policy.

Store Manager

Loonar Station

Toledo

03.2021 - 05.2025

Managed store operations, including product purchasing within budget constraints.
Developed and implemented visually appealing displays to enhance customer experience.
Ensured cleanliness and execution of daily tasks by team members.
Recruited, trained, and scheduled employees to maintain optimal staffing levels.
Analyzed sales data to drive inventory decisions and improve store performance

Rotary Die Cut Lead

Pro-Pak Industries

Maumee

04.2019 - 02.2021

Ensured team adherence to production schedules and maintained operational efficiency.
Oversaw machine cleanliness and functionality during startup to prevent production delays.
Monitored product output to achieve daily production targets consistently.
Conducted quality checks on ink and cardboard to ensure product standards.
Enforced safety protocols and proper PPE usage among team members.

Line Opener / Trainer / Stock

Panera Bread

Holland

06.2014 - 03.2019

Ensured product availability and proper stocking at opening.
Prepared ingredients and food items for breakfast and lunch service.
Oversaw team members to ensure compliance with handwashing protocols and food safety standards.
Trained team members on proper food handling, recipe adherence, and opening/closing procedures.
Ensured accurate order modifications were made as per customer requests.
Oversaw efficient stocking and organization of cold and frozen items during delivery days, using the FIFO (First In, First Out) inventory system.
Restocked and maintained workstations to ensure smooth operations.
Proactively monitored stock levels and took necessary actions to maintain inventory at optimal levels.

Education

Diploma -

Springfield High School