Jacob Duong
College Station,TX
Summary
To gain work experience through a legal summer internship while displaying strong communication and adaptability skills. An experienced worker who is highly dependable and motivated to complete projects with efficiency and in a timely manner.
Overview
3
3
years of professional experience
Work History
Student-Life Desk Coordinator
Texas-A&M University
09.2023 - Current
- Responsible for issuing resources to all southside on-campus residence for Texas A&M
- Utilized communication skills to assist customers with inquires while maintaining company standards
- Trained to assess emergency situations and follow protocol based on best judgment
Golf Sales Associate
Golf Galaxy
08.2021 - 01.2023
- Increased golf club sales by providing personalized product recommendations through fitting services for customers.
- Improved customer satisfaction by addressing questions, resolving concerns, and maintaining a positive attitude during interactions.
- Enhanced store reputation as a trusted source of expert advice through extensive product knowledge and professional demeanor.
Education
BACHELOR OF SCIENCE - BIOLOGY
Texas A&M
College Station, TX05.2024
Skills
- Basics in Microsoft Office Word, Excel, PowerPoint, Outlook
- Excellent customer service and communication skills
Awards Interests
- Winner of the West Oak Care Open with the Houston Vietnamese Golf Association
- Startup of Jacobsportscards in which sold and bough trading cards with over $20,000 in sales, 100% positive feedback, and 250 positive reviews.
Timeline
Student-Life Desk Coordinator
Texas-A&M University
09.2023 - Current
Golf Sales Associate
Golf Galaxy
08.2021 - 01.2023
BACHELOR OF SCIENCE - BIOLOGY
Texas A&M