Jacob Ehlers
Prairie Village,KS
Summary
Highly motivated college graduate seeking entry level position in the areas of emergency response administration, disaster planning and control and public safety administration.
Overview
3
3
years of professional experience
Work History
ASSISTANT SMANAGER
The UPS Store
09.2023 - Current
- Takes ownership of the customers shipping needs by delivering outstanding customer service to walk-in customers and telephone inquiries
- Operates all equipment, software and devices in an expert fashion
- Frequently multi-tasks while maintaining extreme attention to detail and high-quality control
- Helps manage and motivate team to reach sales goals while maintaining a safe and hazard free environment.
SERVER
Vi at Highlands Ranch Senior Living
08.2022 - 01.2023
- Provided exceptional service to high volume of daily customers
- Greeted customers, answered questions and recommended specials to increase profits
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
TEAM ASSOCIATE
Dick's Sporting Goods, Inc.
11.2021 - 03.2022
- Developed positive customer relationships through friendly greeting and excellent service
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity
- Built and maintained working relationships with peers and management.
Education
Bachelor of Science - Fire and Emergency Response Administration
Metropolitan State University of Denver
Denver, CO05.2023
Skills
- Proven leadership skills
- Customer Relations
- Team motivation
- Retail Operations
- Highly organized and efficient
- Excellent written and verbal communication skills
- Team Player
- Resource coordination
- Proficient in Microsoft Office
Timeline
ASSISTANT SMANAGER
The UPS Store
09.2023 - Current
SERVER
Vi at Highlands Ranch Senior Living
08.2022 - 01.2023
TEAM ASSOCIATE
Dick's Sporting Goods, Inc.
11.2021 - 03.2022
Bachelor of Science - Fire and Emergency Response Administration
Metropolitan State University of Denver
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