JACOB FIGA
Louisville,Kentucky
Summary
Supportive professional skilled in communication, problem-solving, and organization. Developed mentoring relationships that enhance student and customer success. Managed logistics operations, including shipping, receiving, and scheduling, while fostering community engagement. Motivated and adaptable, with a strong work ethic and the ability to tackle challenges independently.
Overview
6
6
years of professional experience
Work History
International Logistics Intern
Lesotho Nutrition Initiative
Springfield, Ohio
02.2026 - Current
- Prepared shipping documents and ensured compliance with local regulations.
- Collaborated with team members to optimize transportation routes, enhancing delivery reliability.
- Coordinated with vendors to ensure timely product deliveries, reducing potential delays.
- Collaborated with vendors to ensure timely delivery of goods.
- Communicated with carriers regarding pickup and delivery schedules.
- Communicated with suppliers to confirm order status and resolve discrepancies.
- Assisted in tracking and monitoring shipments to confirm on-time arrivals.
- Supported inventory management by tracking supplies and maintaining accurate records.
Deli/Bakery Clerk
Kroger
Springfield, OH
09.2025 - Current
- Assisted with inventory management and ordering of deli/bakery items, ensuring optimal stock levels.
- Organized and restocked product displays, enhancing visual appeal to drive sales.
- Collaborated with team members to ensure timely service during high-volume periods.
- Followed store policies and procedures regarding inventory, labeling, and waste control.
Resident Advisor
Wittenberg University
Springfield, OH
08.2024 - Current
- Cultivated strong relationships with residents to foster a supportive, inclusive community.
- Created informative bulletin boards featuring resources on academics, mental health, and campus opportunities.
- Educated residents on university policies to promote responsible behavior in residence halls.
- Collaborated with resident advisors to develop programming initiatives that enhance unity among residents.
Management Intern
Caleb's Lawn Services
Louisville, KY
05.2024 - 08.2025
- Developed and implemented workflows for mowing, trimming, mulching, and clean-up to enhance task efficiency.
- Collaborated with management to refine customer service strategies and streamline operational processes.
- Participated in quality control by inspecting completed jobs and reporting maintenance issues or customer feedback.
- Tracked and ordered tools, equipment, and landscaping materials to ensure availability for projects.
- Maintained records of hours worked, job completion status, and client preferences.
- Gained hands-on experience with basic landscaping techniques and equipment maintenance.
- Contributed to social media posts and local marketing efforts to promote services and attract new clients.
Red Top, Red Top Employee
Red Top
Louisville, KY
05.2024 - 05.2025
- Built supportive relationships with residents, enhancing community inclusivity.
- Educated residents on university policies, promoting responsible behavior within the residence hall community.
- Partnered with fellow Resident Advisors on programming initiatives, strengthening resident unity.
- Designed informative bulletin boards to connect students with academic, mental health, and personal growth resources.
Lowe's Paint Associate
Lowe's
Springfield, OH
05.2024 - 08.2024
- Facilitated customer selection of paint colors and finishes to enhance project satisfaction.
- Educated customers on paint types and application techniques to inform purchasing decisions.
- Mixed paint colors and tints according to customer specifications.
- Operated paint mixing machines for custom color applications.
- Maintained organized displays of paint products and supplies.
- Aided customers in navigating store to find products and recommend complementary items for their projects.
- Conducted inventory checks and restocked shelves.
- Collaborated with team members to ensure a clean workspace.
- Cleaned, organized, and maintained the paint department and supplies.
Maintenance Crew Member
Kentucky Country Day
Louisville, KY
05.2021 - 08.2023
- Executed routine maintenance and minor repairs across classrooms, restrooms, and common areas.
- Inspected building systems including lighting, plumbing, and HVAC components for safe operation.
- Resolved staff maintenance requests promptly to enhance facility functionality.
- Supported event setup, groundskeeping, and general upkeep to ensure a clean and safe school environment.
Camp Counselor
Cinncinati Reds
07.2020 - 07.2021
- Planned and led engaging games and sports activities for campers.
- Motivated campers to participate in recreational activities through enthusiastic leadership.
- Supervised daily activities, ensuring safety and engagement for children in recreational environment.
- Collaborated with team members to create a positive camp atmosphere.
- Assisted in organizing special events and themed days for campers.
- Monitored attendance, accurately recording presence of campers.
Education
Bachelors - Management And History
Wittenberg University
Springfield, OH05-2027
High School Diploma -
Kentucky Country Day School
01-2023
Skills
- Teamwork
- AI Management
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Sales
- Data analysis
- Inventory management
- Project management
- Team collaboration
- Supply chain coordination
- Effective communication
- Documentation management
- Customer service
- Cooking
Languages
- English, Fluent
- Spanish, Basic
Additional Experience - Fire Week
- Traveled in Costa Rica through Wittenberg University during FIRE Week in Guanacaste, collaborating with individuals from diverse backgrounds while supporting local community initiatives. Gained hands-on service experience helping those in need and developed teamwork, leadership, and cross-cultural communication skills through immersive global engagement.
- Participated in Wittenberg University's FIRE Week international immersion program through Wittenberg University, traveling to Munich, Germany and Salzburg, Austria. Collaborated with peers while exploring European culture, history, and global perspectives, developing cross-cultural communication, adaptability, and global awareness.
Timeline
International Logistics Intern
Lesotho Nutrition Initiative
02.2026 - Current
Deli/Bakery Clerk
Kroger
09.2025 - Current
Resident Advisor
Wittenberg University
08.2024 - Current
Management Intern
Caleb's Lawn Services
05.2024 - 08.2025
Red Top, Red Top Employee
Red Top
05.2024 - 05.2025
Lowe's Paint Associate
Lowe's
05.2024 - 08.2024
Maintenance Crew Member
Kentucky Country Day
05.2021 - 08.2023
Camp Counselor
Cinncinati Reds
07.2020 - 07.2021
Bachelors - Management And History
Wittenberg University
High School Diploma -
Kentucky Country Day School