Jacob Furnish
Albuquerque,NM
Summary
Adept at health compliance and customer service, I excelled as a Shift Leader at Coldstone, enhancing safety and service quality. My skills in cake decoration and team collaboration, honed at Smiths Food And Drug, drove timely order fulfillment and inventory management, showcasing my ability to improve operational efficiency and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Shift Leader
Coldstone
Albuquerque, NM
11.2024 - Current
- Ensured compliance with health and safety regulations to provide a safe
- Resolved customer complaints promptly and professionally.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Prepared and served a variety of ice cream flavors and frozen desserts to customers, ensuring high-quality service.
- Checked expiration dates on products to ensure freshness.
- Delivered orders accurately to customers at their tables or counters in a timely manner.
- Conducted regular inventory audits to minimize waste and ensure product freshness.
Bakery Clerk
Smiths Food And Drug
Albuquerque, New Mexico
07.2024 - 11.2024
- Organized store by returning merchandise to proper areas and restocked displays.
- Decorated cakes according to customer requests while maintaining quality control standards.
- Worked closely with bakers and cake decorators to ensure timely completion of orders placed by customers.
- Ensured compliance with health department regulations regarding sanitation practices within the bakery area.
- Assisted with baking and decorating tasks as required.
Courtesy Clerk
Smiths Food And Drug
Los Lunas, NM
11.2023 - 07.2024
- Assisted with price checks, go-backs, and replenishing supplies.
- Demonstrated knowledge of store layout to assist customers in finding desired items quickly.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
- Provided excellent customer service by being friendly and courteous at all times.
- Gathered carts from parking lot and inside store for customer use.
- Cleaned parking lots and sidewalks by picking up litter, removing snow, and treating ice to keep areas safe for customers.
Education
High School Diploma -
Valencia High School
Los Lunas, NM05-2023
Skills
- Health compliance
- Customer service
- Team collaboration
- Cake decoration
- Time management
- Strong verbal and written communication
Timeline
Shift Leader
Coldstone
11.2024 - Current
Bakery Clerk
Smiths Food And Drug
07.2024 - 11.2024
Courtesy Clerk
Smiths Food And Drug
11.2023 - 07.2024
High School Diploma -
Valencia High School