Natalia Vasquez
El Paso,TX
Summary
Dynamic Shift Leader with expertise in customer service, team leadership, and inventory management. Proven track record in quality assurance and conflict resolution, ensuring compliance with health regulations while enhancing customer satisfaction.
Overview
2
2
years of professional experience
Work History
Shift Leader
Baskin Robins
El Paso, Texas
03.2024 - Current
- Supervised team members during shifts to ensure smooth operation.
- Managed inventory and restocked supplies to maintain seamless daily service.
- Ensured compliance with health and safety regulations in store operations.
- Assisted customers with orders and resolved any service-related issues.
- Resolved customer complaints to enhance overall satisfaction and loyalty.
- Conducted regular quality checks on ice cream products to ensure optimal freshness and quality.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Education
High School Diploma -
Hanks High School
El Paso, TX05-2026
Skills
- Inventory management
- Quality assurance
- Health compliance
- Team leadership
- Staff training
- Conflict resolution
- Customer service
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Shift Leader
Baskin Robins
03.2024 - Current
High School Diploma -
Hanks High School