Jacob Gallegos
The Colony
Summary
Experienced project manager with a strong background in customer relationship management and business operations. Proficient in cross-team communication, risk identification, account oversight, and adherence to project timelines. Focused on enhancing customer satisfaction and fostering strategic partnerships.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Project Manager
Imagine Unlimited LLC
Irving
03.2024 - Current
- Coordinated project schedules and timelines to ensure timely completion of tasks.
- Facilitated team meetings to discuss project updates and address challenges.
- Monitored project progress and identified potential risks or delays.
- Documented project changes and maintained accurate records for reference.
- Built and established strong partnerships with teams, vendors and contractors.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
Account Representative
Wheel Repair Solutions
Carrollton
11.2018 - 12.2022
- Managed customer inquiries and provided product information efficiently.
- Managed invoicing processes to ensure timely billing and accurate record-keeping.
- Reviewed client accounts to resolve discrepancies and maintain accurate financial records.
- Developed strategic relationships with key stakeholders to enhance collaboration.
- Coordinated service requests and scheduled appointments for clients and staff.
- Monitored client satisfaction through regular feedback and follow-ups.
Education
MBA - Applied Personal Finance
Texas Tech University
Lubbock, TX05-2027
BBA - Finance
Texas Tech University
Lubbock, TX05-2022
Skills
- Project management
- Customer relationship management
- Strategic planning
- Team collaboration
- Documentation and reporting
- Resource allocation
- Schedule management
- Communication skills
Certification
- OSHA 10
- Procore Superintendent
- Procore Project Management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- Dean's List (Sophomore-Senior year of College)
- Academic All Honor (High-School)
Timeline
Project Manager
Imagine Unlimited LLC
03.2024 - Current
Account Representative
Wheel Repair Solutions
11.2018 - 12.2022
MBA - Applied Personal Finance
Texas Tech University
BBA - Finance
Texas Tech University
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