Jacob Garrie
St. Augustine,FL
Summary
High School graduate, looking to pursue a career in the aquarium, veterinary, or outdoor/nature based fields. Looking for jobs to gain experience for the future.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Marineland Dolphin Adventure
Saint Augustine, FL
04.2024 - 06.2024
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Processed payments and provided receipts to establish proof of transaction.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Processed payments for orders and provided customers with change.
- Answered customer questions about food and beverage items and assisted with menu selections.
- During seasonal layoffs I was promoted to the photography and education department.
Photographer and Educator
Marineland Dolphin Adventure
Saint Augustine, FL
08.2023 - 01.2024
- Photographed high-quality images for various print and digital projects.
- Took photos from different angles and perspectives to capture perfect images.
- Managed and organized photo database using consistent naming conventions and key-wording for search optimization.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
- Collaborated with other photographers and videographers to capture special events.
- Photographed Dolphins and Guests to create once in a lifetime photos to take home
- Educated guests of history of Marineland and the livelihood of it's dolphins.
- Educated guests on the importance of not touching Marine life out in the ocean
- Educated guests on the difference in lifespan of Dolphin's under human care as opposed to those out in the wild.
Food and Beverage Attendant
Marineland Dolphin Adventure
Saint Augustine, FL
05.2023 - 08.2023
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Processed payments and provided receipts to establish proof of transaction.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Processed payments for orders and provided customers with change.
- Answered customer questions about food and beverage items and assisted with menu selections.
- During seasonal layoffs I was promoted to the photography and education department.
Coffee Barista
Starbucks, Target
Saint Augustine, FL
11.2022 - 04.2023
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained regular and consistent attendance and punctuality.
- Cross-sold pastries and sandwiches with coffee orders, boosting customer purchases.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Prepared and stocked baked goods, sandwiches, wraps and light snacks to compliment beverage choices.
- Addressed specific customer questions and requests, fielding to manager issues outside of scope.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Online Order Fulfillment
Target
Saint Augustine, FL
08.2022 - 04.2023
- Checked inventory and selected products from specific locations based upon availability.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Collaborated with team members to complete timely orders and avoid delays.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Greeted customers and directed to requested products.
- Greeted store customers and discussed needs.
- Interacted with guests in friendly and knowledgeable way.
Cashier
Muriel's Crepes/ Ben's Pretzels
09.2021 - 01.2023
- Welcomed customers and helped determine their needs.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Collected and authorized payments of guests.
- Mentored new team members on cash register.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Monitored product levels and prepped fresh items as needed
Lawn Maintenance Worker
Self Employed
02.2021 - 12.2022
- Scheduling and communicating with various clients
- Removed weeds, hazards and debris from common pathways to improve usability.
- Developed lasting customer relationships and grew network over time.
- Maintained grounds by trimming, weeding and general clean-up.
- Maintained routine landscaping schedules to boost lawn health.
Education
High School Diploma -
Coastal Connections Academy
Saint Augustine, FL05.2022
Skills
- P>Customer Relations
- P>Staff Training
- P>Cash register systems
- P>Written and verbal communication
- P>Cleaning and sanitizing
- P>Digital Photography
- P>Wildlife photography
Certification
PADI Open Water Diver
Timeline
Food and Beverage Attendant
Marineland Dolphin Adventure
04.2024 - 06.2024
Photographer and Educator
Marineland Dolphin Adventure
08.2023 - 01.2024
Food and Beverage Attendant
Marineland Dolphin Adventure
05.2023 - 08.2023
Coffee Barista
Starbucks, Target
11.2022 - 04.2023
Online Order Fulfillment
Target
08.2022 - 04.2023
Cashier
Muriel's Crepes/ Ben's Pretzels
09.2021 - 01.2023
Lawn Maintenance Worker
Self Employed
02.2021 - 12.2022
High School Diploma -
Coastal Connections Academy