JACOB GATES
Quincy,US
Summary
Dependable Fiber Optic Technician with extensive breadth of experience in fiber optics functioning and repair paired with deep knowledge of fiber optic testing equipment. Offering 5 years of vast experience installing, repairing and maintaining cable lines for cable, Internet and television. Comfortable working under extreme pressure and in inclement weather.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Data Technician
GDT
08.2023 - Current
- Managed and organized documents for data entry tasks.
- Conducted audits of existing data entry processes.
- Assisted with developing data entry processes.
- Checked for accuracy by verifying data and records.
- Corrected data entry errors to prevent duplication or data degradation.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Preserved customer confidence and protected operations by keeping information confidential.
- Updated and maintained customer information, documents and records.
Arial Groundman
Northsky Communications
04.2023 - 08.2023
- Recognized safety hazards associated with electrical line work and performed duties safely.
- Understood and demonstrated use of basic electricity principles and electronics.
- Planned layout of electrical wiring, equipment and fixtures consistent with specifications and local codes.
- Installed, replaced and repaired antenna systems equipment and performed tower maintenance.
- Performed maintenance and reconducting work in varied weather conditions.
- Maintained solid safety record with no OSHA-recordable incidents.
- Observed company safety rules and regulations to minimize workplace accidents and reduce electric shocks.
Teledata Technician
KGPco
02.2020 - 09.2022
- Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys
- Read blueprints and schematics to properly place equipment
- Designed cable layouts and ran cable into buildings, attics, and crawl spaces
- Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties
- Had an excellent attendance record and was always on time for work
- Responded to service requests during and after business hours.
Data Technician
E2
01.2019 - 02.2020
- Validated schematic designs working alongside hardware engineers
- Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries
- Maintained optimal quality levels to avoid critical errors and support team performance goals
- Created a new employee evaluation process that resulted in significant performance improvements.
Lead Forklift Operator
Starr Ranch Growers
03.2017 - 01.2019
- Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away
- Checked equipment for damage, wear, battery life, and fluid levels on a regular basis
- Used strapping and bracing techniques combined with proper balancing to keep the load from shifting
- Troubleshot and diagnosed mechanical issues, completed basic repairs, and performed preventive maintenance to keep the equipment running
- Planned team member movements based on current requirements to avoid safety concerns or delays
- Reviewed daily production schedules to ensure that tasks were prioritized and delegated effectively
- Increased team efficiency by using forklifts, cranes, and other equipment to move materials
- Kept management up to date on team activities by updating daily logs with production data such as weights, destinations, and delivery times
- Promoted to Lead Data Technician after just four months of employment
- Crew Management: Interviewed, hired, trained and evaluated team of 10 employees
- Oversaw operations for an on-site distribution center processing approximately 60 shipments per day.
Education
Electrical Theory - Electrical And Power Transmission Installation
Northwest Lineman Center
Denton, TX01.2023
High - undefined
Wenatchee Valley College
Wenatchee, WA2016
High School Diploma -
Quincy High School
Quincy, WA06.2016
Skills
- Relationship development
- Supervision
- Troubleshooting systems
- Customer service
- First Aid/CPR
- Safety practices
- Problem resolution
- New employee training
- Emergency repairs
- Hand and power tools
- Safety meetings
- Fiber optics experience
- Strong mechanical skills
- Power and hand tools
- Effective at multi-tasking
- General math skills
- Have own tools
- Technical school training
- Network Configuration
Certification
Pole top rescue
flagging
Trench and Excavation
Languages
Spanish
Limited Working
Timeline
Data Technician
GDT
08.2023 - Current
Arial Groundman
Northsky Communications
04.2023 - 08.2023
Teledata Technician
KGPco
02.2020 - 09.2022
Data Technician
E2
01.2019 - 02.2020
Lead Forklift Operator
Starr Ranch Growers
03.2017 - 01.2019
Electrical Theory - Electrical And Power Transmission Installation
Northwest Lineman Center
High - undefined
Wenatchee Valley College
High School Diploma -
Quincy High School
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