Jacob Goetz
Tampa,FL
Summary
Patient Support Technician with background in providing essential care and assistance to patients in diverse healthcare settings. Strong skills include maintaining patient comfort, assisting with daily living tasks, and monitoring vital signs. Previous roles involved closely collaborating with clinical teams, contributing to effective patient care and satisfaction. Demonstrated ability to adapt quickly in fast-paced environments and manage multiple responsibilities simultaneously.
Compassionate and experienced Orderly with a strong background in providing support to healthcare teams and delivering high-quality patient care. Skilled in safe patient transport, maintaining cleanliness of medical environments, and assisting with basic care needs. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Proven track record of enhancing operational efficiency by supporting nurses and doctors in fast-paced settings.
Overview
16
16
years of professional experience
Work History
Patient Support Technician-Outpatient Infusion
Baycare Health Systems, St. Joseph Hospital
Lutz, Florida
08.2019 - Current
- Provided patient education
- Answered incoming calls, scheduled appointments, and managed patient records.
- Obtaining vital signs
- Performing EKG
- Drawing blood
- Turning over rooms for the next patient
- Training new team members
- Charting in Cerner and the revenue cycle
- Ordering supplies
- Greeted visitors in a professional manner and provided assistance as needed.
- Ensured that all relevant documents were accurately completed and filed away properly.
- Maintained an organized system for filing medical records in accordance with HIPAA regulations.
- Collaborated with other healthcare professionals to ensure quality care of patients.
- Assessed patient needs and provided appropriate support services accordingly.
- Provided emotional support to family members or caregivers during difficult times.
- Responded to emails in a timely fashion regarding patient inquiries.
Patient Support Technician-Pre-Op
Baycare Health Systems, St. Joseph Hospital
Lutz, FL
09.2016 - 08.2019
- Provides direct patient care under the supervision of a registered nurse.
- Prepare patients for surgery, obtain patient vitals, and assist when the patients return from cardiac catheterization. Bathe and shave patients when needed.
- Dual position, including the job responsibilities of a patient care technician and unit secretary.
- Prepare carts, review doctors' orders for a patient, draw blood, prep and administer EKGs.
Patient Support Technician-Medical Surgical Unit
Baycare Health Systems, St. Joseph Hospital
Tampa, FL
06.2014 - 09.2016
- Provides direct patient care under the supervision of a registered nurse.
- Prepare for surgery, obtained patients' vitals, bathed and shaved patients when needed.
- Charted daily living activity.
- Assisted with rapid responses and code blues.
- Dual positions, including the job responsibilities of a patient care technician and a unit secretary.
- Sat with confused and baker acted patients
Patient Support Technician- Cardiovascular Unit
Baycare North Bay Hospital
New Port Richey, FL
08.2013 - 06.2014
- Provides direct patient care under the supervision of a registered nurse.
- Prepare for surgery, obtained patients' vitals, bathed and shaved patients when needed.
- Charted daily living activity.
- Assisted with rapid responses and code blues.
- Dual positions, including the job responsibilities of a patient care technician and a unit secretary.
- Sat with confused and Baker Acted patients.
Patient Support Technician-Medical
William Beaumont Hospital
Troy , MI
06.2008 - 05.2011
- Provides direct patient care under the supervision of a registered nurse.
- Prepare for surgery, obtained patients' vitals, bathed and shaved patients when needed.
- Charted daily living activity.
- Assisted with rapid responses and code blues.
- Dual positions, including the job responsibilities of a patient care technician and a unit secretary.
- Sat with confused and Baker Acted patients.
Education
High School Diploma -
Blissfield High School
Blissfield, MI05-2006
Skills
- HIPAA Compliance
- Patient Care
- Vital signs monitoring
- Personal care assistance
- Critical Thinking
- Active Listening
- Decision-Making
- Self Motivation
- Patient Safety
- Time Management
- Relationship Building
- Problem-solving aptitude
- Goal Setting
- Patient Transport
- Attention to Detail
- Basic Life Support
- Infection Control
- Patient Relations
- Customer Service
- Accountability
- Communication
MEDICAL
- Florida CNA-240466
- Ohio CNA-320977910924 Expires 9-23-2026
- BLS
Timeline
Patient Support Technician-Outpatient Infusion
Baycare Health Systems, St. Joseph Hospital
08.2019 - Current
Patient Support Technician-Pre-Op
Baycare Health Systems, St. Joseph Hospital
09.2016 - 08.2019
Patient Support Technician-Medical Surgical Unit
Baycare Health Systems, St. Joseph Hospital
06.2014 - 09.2016
Patient Support Technician- Cardiovascular Unit
Baycare North Bay Hospital
08.2013 - 06.2014
Patient Support Technician-Medical
William Beaumont Hospital
06.2008 - 05.2011
High School Diploma -
Blissfield High School
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