Summary
Overview
Work History
Education
Skills
Timeline
Generic

JACOB GONZALES

Klamath Falls

Summary

Detail-oriented Shift Leader with expertise in delivering exceptional service under pressure. Proven ability to adapt quickly and ensure customer satisfaction in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Shift Leader

DUTCH BROS
Klamath Falls
06.2022 - Current
  • Mastered knowledge of over 10,000 different drinks for exceptional service delivery.
  • Constructed and served over 10,000 distinct beverages, including customized options on demand.
  • Delivered outstanding customer service in high-pressure environments.
  • Adapted quickly to urgent situations to ensure customer satisfaction.

Wood Framer

Modoc Contracting
Klamath Falls
06.2025 - 08.2025
  • Collaborated with team members to ensure project timelines were met.
  • Operated power tools safely to cut and shape materials accurately.
  • Added a modern retrofit system to Chiloquin Elementary.

COOK

BURGER KING
Klamath Falls
04.2022 - 06.2022
  • Assembled and prepared food to meet service demands.
  • Maintained cleanliness in kitchen and bathrooms to ensure hygiene standards.
  • Worked early and late shifts to support operational needs.

Education

High School Diploma -

HENLEY HIGH SCHOOL
Klamath Falls, OR
06.2022

Associate of Arts - TEACHING

KLAMATH COMMUNITY COLLEGE
Klamath Falls, OR

Skills

  • Social
  • Punctuality
  • Hard worker
  • People skills
  • Problem Solving Abilities
  • Great Teammate
  • Adaptable
  • Teachable
  • Customer service
  • Beverage knowledge
  • Order accuracy
  • Time management
  • Safety compliance
  • Project coordination

Timeline

Wood Framer

Modoc Contracting
06.2025 - 08.2025

Shift Leader

DUTCH BROS
06.2022 - Current

COOK

BURGER KING
04.2022 - 06.2022

High School Diploma -

HENLEY HIGH SCHOOL

Associate of Arts - TEACHING

KLAMATH COMMUNITY COLLEGE

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