Jacob Gonzalez
Mentone
Summary
Dedicated college student with proven leadership at Dairy Queen Grill & Chill. Skilled in customer service, transaction processing, and mentoring team members to enhance performance. Committed to maintaining a clean environment, managing inventory, and ensuring operational efficiency. Recognized for a strong work ethic and team-oriented approach.
Overview
4
4
years of professional experience
Work History
Cashier/Customer Service Representative
Dairy Queen Grill & Chill
02.2021 - Current
- Greet customers entering store and responded promptly to customer needs
- Operate cash register with excellent accuracy levels
- Handle multiple payment methods securely, minimizing discrepancies and potential losses.
- Manage and handle receiving shipments
- Mentor new employees on cashier duties and best practices, improving overall staff performance.
- Contribute to clean and safe working environment, perform regular sanitation of store.
- Work flexible schedule and extra shifts to meet business needs
Education
Fire Science
Crafton Hills College
Yucaipa CA01-2025
High School Diploma -
Redlands East Valley Highschool
Redlands, CA12-2024
Skills
- Effective Leadership
- Team-Oriented and Self-Motivated
- Store Management Experience
- Strong Work Ethic
- Supportive Listening
- Transaction Processing Skills
- Effective Written Communication
- Inventory Oversight
- Proficient in Prioritizing Tasks
- Exceptional Customer Support
Extracurricular Activities
Girls Volleyball Team Manager
- Supported the team by assisting with warm-ups and ensuring equipment safety.
- Served as a line judge and scorekeeper during games to maintain fair play and accurate records.
- Supervised players' hydration and well-being during practices and matches.
Volleyball Player
- Participated in the school volleyball team during freshman and junior years, contributing to team dynamics and performance.
Timeline
Cashier/Customer Service Representative
Dairy Queen Grill & Chill
02.2021 - Current
Fire Science
Crafton Hills College
High School Diploma -
Redlands East Valley Highschool
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