Jacob Goodenow
Sachse,TX
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
9
9
years of professional experience
Work History
Subcontractor Specialists
Parkway Construction & Associates
02.2022 - Current
- Contact subcontractors to set up a business-to-business transaction for construction projects
- Communicate information between team members regarding subcontractor leads and determine focus points
- Communicate with upper management regarding specific projects and where best to determine company resources
- Track contact calls and meet KPI metrics daily to ensure company success with bids and upcoming projects.
Sales Representative
Brickhouse Gym
02.2023 - Current
- Talking to potential clients in person and over the phone in regards to membership pricing, hours, events, and memorabilia
- Cleaning the gym, which includes bathrooms and gym floors, and putting back any equipment that has been placed randomly around the gym.
Assistant Store Manager
Dollar General
11.2019 - 12.2021
- Handling money, making schedules, hiring and firing employees, loading and unloading trucks, and talking to customers in person and over the phone
- Handling vendor orders and deliveries, cleaning the store, and making sure the store stayed up-to-date on all planograms
- Working effectively with my teammates.
Picture Framer
Hobby Lobby
07.2018 - 11.2019
- Helping unload freight in the delivery truck, assembling furniture, placing merchandise on the floor, building displays, helping customers design frames, answering phone calls, and cleaning the store.
Sales Associate
Walgreens
12.2014 - 07.2018
- Unloading delivery trucks, cleaning the store, handling money, providing service to customers, reporting to upper management, and supplying customer-driven feedback to team members and stock management.
Education
kineseology
University of North Texas
Denton, TX12.2022
Associates of Science -
Richland Community College
Richardson, TX12.2020
Skills
- Lead Prospecting
- Account Servicing
- Sales Forecasting
- Account Development
- Client Service
- Interpersonal Communication Skills
- Strategic Planning
- Customer Relations
Timeline
Sales Representative
Brickhouse Gym
02.2023 - Current
Subcontractor Specialists
Parkway Construction & Associates
02.2022 - Current
Assistant Store Manager
Dollar General
11.2019 - 12.2021
Picture Framer
Hobby Lobby
07.2018 - 11.2019
Sales Associate
Walgreens
12.2014 - 07.2018
kineseology
University of North Texas
Associates of Science -
Richland Community College
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