Summary
Skills
Work History
Work Availability
Education
Quote
Overview
Hi, I’m

Jacob Grivna

Milwaukee,WI

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Skills

  • Staff Management
  • Business Administration
  • Contact Management Systems
  • Systems Implementations
  • Microsoft Excel
  • High-Pressure Environments

Work History

Roundy's Supermarkets Inc.

Operations Manager
09.2021 - Current

Job overview

  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Devised processes to boost long-term business success and increase profit levels.

GEIS Building Products

Office Manager
10.2019 - 09.2021

Job overview

  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.

Walgreens

Assistant Store Manager
08.2015 - 10.2019

Job overview

  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Availability
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Education

Grand Canyon University
Phoenix, AZ

MBA from Business Administration
11.2024

University Overview

Grand Canyon University
Phoenix, AZ

BBA from Business Management
03.2022

University Overview

Quote

"When you want to succeed as bad as you want to breathe, then you'll be successful."
Eric Thomas

Overview

8
years of professional experience
Jacob Grivna