Jacob Guffey
Chattanooga,TN
Summary
Recent graduate with a willingness to learn and grow within marketing and a results-driven professional with a strong background in marketing operations and team leadership. Skilled in developing strategic marketing initiatives and improving efficiency, ready to leverage expertise to enhance brand engagement and operational success.
Overview
6
6
years of professional experience
Work History
Grocery Replenishment Specialist
Publix
Chattanooga, Tennessee
12.2023 - Current
- Managed inventory levels to ensure optimal product availability for customers.
- Monitored stock rotation to minimize waste and ensure product freshness.
- Monitored expiration dates, removing outdated products from shelves.
- Trained new staff on replenishment procedures and safety protocols.
- Coordinated product deliveries by communicating effectively with suppliers to maintain inventory flow.
- Worked with team members to achieve sales targets while maintaining store standards.
- Created visually appealing merchandise layouts to attract customer attention and improve sales.
- Guided customers to relevant product aisles to facilitate informed purchasing choices.
Director of Marketing Operations
J and J Horizons Group
Chattanooga, Tennessee
03.2022 - 12.2023
- Developed strategic marketing initiatives to enhance customer interaction and brand recognition.
- Crafted customer engagement strategies that aligned with sales objectives and leveraged new opportunities.
- Executed marketing operations and advertisements that increased brand engagement and visibility.
- Implemented operational procedures that improved departmental efficiencies.
- Updated web pages and social media profiles with relevant, engaging content.
- Coordinated internal communications to align staff with marketing initiatives and clarify their roles in achieving success.
Department Manager
Ace Hardware
Chattanooga, Tennessee
05.2020 - 08.2022
- Trained and developed team members on customer service best practices, resulting in improved service quality.
- Implemented efficient scheduling strategies to optimize workforce productivity and coverage.
- Managed shift overstock restocking and maintained inventory control to enhance operational efficiency.
- Coached new staff members on department policies and procedures, facilitating smoother onboarding.
- Collaborated with cross-functional teams to ensure seamless operations across departments.
- Partnered with sales associates to complete tasks and improve workflow.
- Executed opening and closing duties as part of management, overseeing cash management processes.
- Ensured compliance with safety regulations throughout the workplace.
Education
Bachelor of Science - Marketing
Southern New Hampshire University
Hooksett, NH05-2026
Skills
- Inventory management
- Supply chain optimization
- Sales forecasting
- Project management
- Customer service
- Team building
- Eagerness to learn
- Sales forecasting
Affiliations
- Eagle Scout
- Feeding the Homeless
- Volunteering at Audubon Acres
Timeline
Grocery Replenishment Specialist
Publix
12.2023 - Current
Director of Marketing Operations
J and J Horizons Group
03.2022 - 12.2023
Department Manager
Ace Hardware
05.2020 - 08.2022
Bachelor of Science - Marketing
Southern New Hampshire University