Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Gullion

Southlake

Summary

Dynamic leader with a proven track record at Gamestop, adept in store operations and maintenance repairs. Excelled in client support and problem-solving, enhancing customer satisfaction and store performance. Skilled in multitasking and mentoring, I leveraged troubleshooting skills and innovative merchandising to significantly improve store dynamics and efficiency.

Overview

12
12
years of professional experience

Work History

Store Manager

Gamestop
10.2023 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Completed point of sale opening and closing procedures.

Mechanic

Bestex Motorplex
02.2013 - 09.2022
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Upheld quality control standards for all completed work, ensuring each vehicle left the shop operating at peak performance.
  • Read and followed technical documentation to complete accurate repairs.

Education

GED -

Texas GED

Skills

  • Client Support
  • Troubleshooting skills
  • Problem-solving
  • Maintenance and repairs
  • Store operations
  • Troubleshooting
  • Multitasking and organization
  • Training and mentoring
  • Friendly and positive
  • Store merchandising
  • Supply Chain Coordination
  • Customer service

Timeline

Store Manager

Gamestop
10.2023 - Current

Mechanic

Bestex Motorplex
02.2013 - 09.2022

GED -

Texas GED

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Jacob Gullion