Summary
Overview
Work History
Education
Skills
Work Availability
Interests
Timeline
CustomerServiceRepresentative

Jacob Haas

Johnson Creek,WI

Summary

Highly trained Order Picker with strong performance record of high production in product selection and packing. Excellent level of accuracy in pick and pack, successfully meeting quotas in high production tempo. Supports shipping team with assistance palletizing, labeling and loading trucks. Committed individual well-versed in mentoring newly hired warehouse personnel.

Skilled Technologist with experience configuring computers, servers and peripheral devices to work within established company and security parameters. Adept at managing permissions, filters and file sharing. Devoted troubleshooter with deep understanding of system architecture and diagnostics.

Seasoned Customer Associate with over 4 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.

Overview

3
3
Languages
2
2
years of post-secondary education
9
9
years of professional experience

Work History

Order Pick

Menard's
Johnson Creek, WI
05.2019 - Current
  • I utilize my customer service and management skills to help set up deliveries for guests.
  • With my training in forklift and order selector usage, I am able to successfully prepare these customer orders for delivery or pick-up.
  • Mentored team of [Number] [Job title]s through effective communication, active listening and [Skill].
  • Entered package information into company's computer system using [Software] with high degree of accuracy.
  • Trained new warehouse employees on safety procedures and provided updated safety manuals for review purposes.

Billing Specialist

Medline Industries
Mt. Vernon, IL
07.2018 - 11.2018
  • Interacting with customers so that I could provide them with high quality service and foster a continuous loyalty.
  • I did so by processing their medical insurance claims to ensure that they are properly filed and billed.
  • By gaining a greater understanding of medical devices and terminology, I was able to perform my job more effectively.
  • Company: Menard’s Work Period:.
  • Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
  • Produced, distributed and tracked more than [Number] monthly invoices for [Industry] business.
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Performed targeted collections on past due accounts aged over [Number] days.
  • Worked with [Job title] and assisted [Job title]s to properly apply customer remittances.

Hardlines Associate

K-Mart
Mt Vernon, IL
12.2015 - 04.2018
  • Help unload supplies from supply trucks and stocking said supplies in the store so that customers can buy them.
  • I also perform any other duties as asked by my employers such as transporting heavy items for customers or working a cash register.
  • Through this job, I was able to learn how to effectively inventory products.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Educated customers on promotions to enhance sales.

Field Worker

Hamilton County Unit 10 School District
McLeansboro, IL
05.2010 - 08.2014
  • Ensuring that the high school looked presentable for events such as graduation, baseball games, football games, etc.
  • In a timely manner.
  • Also, performing other duties requested by staff and faculty such as transporting supplies such as stacks of paper or computers from one location to another.
  • Understood and followed verbal and written instruction to complete [Task] and [Task].
  • Identified plants, pests and weeds and decided on correct pesticides and fertilizers.
  • Operated heavy machinery to transport [Type] items to and from locations.
  • Observed and listened to [Type] machinery operations to detect equipment malfunctions.
  • Inspected, troubleshot and maintained [Equipment].

Education

Associates of Arts Degree -

Rend Lake College
01.2013 - 01.2015

Associates of Applied Science -

Rend Lake College
Ina, IL

Skills

Cash registerundefined

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Photoshop

Film Editing

Writing

Traveling

Timeline

Order Pick

Menard's
05.2019 - Current

Billing Specialist

Medline Industries
07.2018 - 11.2018

Hardlines Associate

K-Mart
12.2015 - 04.2018

Associates of Arts Degree -

Rend Lake College
01.2013 - 01.2015

Field Worker

Hamilton County Unit 10 School District
05.2010 - 08.2014

Associates of Applied Science -

Rend Lake College
Jacob Haas