Jacob Habbinga
Denison,United States
Summary
Hardworking and dedicated job seeker with strong organizational skills eager to secure entry-level Marketing Assistant position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Relationship Banker
Simmons Bank
09.2024 - Current
- Participated in ongoing professional development opportunities to remain current in industry best practices and continually improve service provision.
- Facilitated customer transactions, including deposits, withdrawals and transfers.
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Backed up teller team by handling needs of new and existing customers at main counter.
- Processed customer payments and account setup charges.
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
- Activated new accounts and issued customer identification numbers.
Pharmacy Technician
CVS Pharmacy
09.2022 - 07.2023
- Perform data entry for patient information and medications and ensure compliance with HIPAA regulations and patient confidentiality laws
- Delivered quality customer service, prepared prescriptions, escalated issues to the Pharmacist, and received a 100% customer satisfaction rating
- Utilize in-store software to collect patient and drug information necessary to fill required prescriptions
- Provide excellent customer service by greeting customers, filling prescriptions, and providing basic information about medication use and general healthcare
- Processed claims for third-party program prescriptions
Host
Olive Garden
05.2022 - 09.2022
- Courteously answer phone calls, welcome and seat guests, and present menus
- Prepare seat arrangements and organize reservations to ensure guest satisfaction
- Monitor dining room for proper cleanliness and supply levels
- Follow up with diners to ensure their satisfaction and address any additional requests
- Managed a system that sat over 200+ diners per night throughout six separate seating areas
Marketing Intern
Epiq
05.2021 - 08.2021
- Helped create the concept for an expanded internship program and presented it to the CEO
- Ordered appropriate camera equipment and collaborated with SMEs to create informational videos and infographics for Epiq's webpage
- Helped create and edit weekly newsletters directed toward employees, informing them about company news, events, and milestones
Pizza Delivery Driver
Pizza Hut
05.2019 - 08.2019
- Optimize route planning during high-volume business days to reduce delays
- Perform cash handling procedures, process refunds, and review orders for accuracy prior to delivery to minimize errors
- Delivered food and beverage orders to residential customers for Pizza Hut, ensured proper packaging and accuracy of orders, and communicated with customers to resolve delivery issues and ensure satisfaction
Busser
Black Walnut
05.2017 - 08.2017
- Uphold strict standards of food safety and sanitization
- Helped set tables for each incoming customer group
- Helped train new hires
- Performed additional dining area cleaning and maintenance duties
- Refill napkins and condiment containers to promote a smooth service experience
Education
Bachelor of Arts - Advertising and Public Relations
The University of Arkansas
Fayetteville, Arkansas05-2024
Two years - Marketing classes
The University of Central Arkansas
Conway, Arkansas09.2022
Skills
- Microsoft Excel
- Customer Service
- Verbal and Written Communication
- Project Management
- Market Research
- Detail Oriented
- Final Cut Pro X
- Adobe Photoshop
- Adobe Illustrator
- Microsoft Word
- WordPress
- Canva
- Adobe Premiere Pro
- Money Handling
- Loss Prevention
Certification
Certified Pharmacy Technician, 09/22
Timeline
Relationship Banker
Simmons Bank
09.2024 - Current
Pharmacy Technician
CVS Pharmacy
09.2022 - 07.2023
Host
Olive Garden
05.2022 - 09.2022
Marketing Intern
Epiq
05.2021 - 08.2021
Pizza Delivery Driver
Pizza Hut
05.2019 - 08.2019
Busser
Black Walnut
05.2017 - 08.2017
Two years - Marketing classes
The University of Central Arkansas
Certified Pharmacy Technician, 09/22
Bachelor of Arts - Advertising and Public Relations
The University of Arkansas
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