Jacob Hadley
Ypsilanti,MI
Summary
Experienced in managing customer accounts and projects from intake through delivery. Translate needs into actionable plans, timelines, and deliverables. Provide leadership through stakeholder coordination, risk management, and consistent status updates.
Overview
22
22
years of professional experience
Work History
Sales
Roof With Angle
Ypsilanti, Michigan
03.2023 - Current
- Shared current sales promotions with clients to support sales growth.
- Established new client accounts to expand customer base. and supported existing accounts while maintaining professional relationships.
- Reviewed sales requests and matched resources to priorities.
- Helped develop and apply strategies to meet customer needs.
- Developed pricing models for product offerings based on competitive analysis to enhance market positioning.
- Analyzed customer feedback to identify trends and inform improvements in products and services.
- Managed project timelines, deliverables, and stakeholder updates to ensure alignment with goals.
Project Manager
Northgate Construction
Canton , MI
02.2018 - 07.2023
- Developed and maintained project plans, timelines, and budgets.
- Directed project schedules and daily site coordination for Northgate construction work.
- Managed subcontractor communication across Northgate construction job sites, ensuring alignment and timely progress.
- Coordinated permits, inspections, and compliance documents for Northgate construction activities, facilitating smooth project execution.
- Resolved site issues with crews, suppliers, and field supervisors to keep work moving.
- Cultivated partnerships with teams, vendors, and contractors to enhance collaboration and support successful project delivery.
- Coordinated resources across departments and teams to support successful project completion.
Laborer Supervisor
Hale Drywall
Willis, Michigan
10.2004 - 02.2018
- Coordinated labor support for Hale drywall job sites, enhancing crew efficiency and workflow.
- Managed drywall material staging and delivery flow for crews.
- Monitored employee performance, pinpointed improvement areas, and delivered constructive feedback.
- Monitored work areas for safety and housekeeping compliance.
- Identified site hazards and addressed issues promptly.
- Directed cleanup, loadout, and equipment return after shifts
- Collaborated with management team to devise strategies that enhanced operational efficiency.
Education
GED -
Washtenaw Community College
Ann Arbor, MI05-2004
Associate of Arts - Construction Management
Washtenaw Community College
Ann Arbor, MISkills
- Account management
- Sales forecasting
- Pricing analysis
- Pipeline management
- CRM software
- Client relations
- Project coordination
- Vendor management
- Regulatory compliance
- Problem solving
- Effective communication
- Conflict resolution
- Strong sales techniques
Timeline
Sales
Roof With Angle
03.2023 - Current
Project Manager
Northgate Construction
02.2018 - 07.2023
Laborer Supervisor
Hale Drywall
10.2004 - 02.2018
GED -
Washtenaw Community College
Associate of Arts - Construction Management
Washtenaw Community College