Summary
Overview
Work History
Education
Skills
Software
Hobbies and Interests
Certification
Affiliations
Timeline
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Jacob Hall

Philadelphia,PA

Summary

Highly motivated and goal-driven professional with strong time management and problem-solving abilities. Recognized for reliability, adaptability, and the ability to quickly learn and implement new skills. Dedicated to using these strengths to support team success and contribute to organizational growth. Currently pursuing an A.A.S. in Cybersecurity at CCP with a 4.0 GPA.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Barista

Mr. Rabbit
06.2023 - Current
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.

Front Desk Associate

City Fitness Gym
01.2023 - 08.2023
  • Performed basic daily bookkeeping tasks.
  • Enforced policies and procedures to increase efficiency.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Associate Team Leader

Whole Foods Market
03.2023 - 08.2023
  • Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate tasks for departmental success and efficiency
  • Exercised proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory
  • Developed and maintained a creative store layout and product merchandising
  • Assisted Team Leader in administrative tasks such as analysis of sales, reports, and labor.

Shift Supervisor

Starbucks Corporation
08.2021 - 02.2023
  • Led and delegated tasks to partners, enhancing store operations
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Ensured precise inventory levels, reducing waste by adhering to store pars.

Barista

Starbucks Corporation
04.2018 - 08.2021
  • Promoted a positive environment through pleasant interactions, even during high-traffic periods
  • Exhibited proficiency in quick service, reducing customer wait time
  • Demonstrated strong interpersonal skills, fostering a welcoming atmosphere
  • Excelled in crafting memorable coffee experiences, boosting customer loyalty
  • Pioneered customer engagement strategies, elevating store reputation.

Education

Associate of Applied Science - Cybersecurity

Community College of Philadelphia
Philadelphia, PA
06.2026

Skills

  • Operational Efficiency
  • Resolving Conflicts
  • Inventory Accuracy
  • Decision-making
  • Financial Analysis
  • Food Safety Standards
  • Merchandising

Software

Kali Linux

Windows 10 - 11

Windows Server 2019

Oracle VM Virtual Box

Autopsy

Microsoft Office Suite

ProDiscover Basic

Cisco Packet Tracer

Hobbies and Interests

  • Coding and script writing
  • Baking/Cooking
  • Building PC's
  • Computer Hardware

Certification

Food Safety and Management Certified

Affiliations

  • Catto Scholar

Timeline

Barista

Mr. Rabbit
06.2023 - Current

Associate Team Leader

Whole Foods Market
03.2023 - 08.2023

Front Desk Associate

City Fitness Gym
01.2023 - 08.2023

Shift Supervisor

Starbucks Corporation
08.2021 - 02.2023

Barista

Starbucks Corporation
04.2018 - 08.2021

Associate of Applied Science - Cybersecurity

Community College of Philadelphia

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Jacob Hall