Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jacob Hall

Boone,NC

Summary

Dynamic customer service professional with a proven track record at Food Lion, excelling in problem-solving and communication. Recognized for enhancing customer satisfaction through attentive service and efficient sales transactions. First Aid/CPR certified, committed to maintaining a safe and welcoming environment while consistently exceeding customer expectations.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Lead

Food Lion
Boone, NC
04.2024 - 06.2024
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Identified needs of customers promptly and efficiently.
  • Completed day-to-day duties accurately and efficiently.

Retail Sales Associate Cashier

Food Lion
Boone, NC
01.2024 - 04.2024
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Verified that all prices were accurate before ringing up purchases.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.

Sales Associate

Mast General Store
Boone, NC
11.2023 - 01.2024
  • Provided excellent customer service while maintaining a helpful and welcoming environment.
  • Kept shelves stocked at all times.
  • Attempted to solve any and all questions or problems customers may have.

Kitchen Staff

Appalachian Ski Mountain
Boone, NC
12.2022 - 03.2023
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Restocked supplies, and prepared additional ingredients during downtime for expected busy periods.
  • Provided above-average customer service while maintaining a safe, helpful, and welcoming environment for customers.

Education

Some College (No Degree) - Biology

Appalachian State University
Boone, NC

High School -

Watauga High School
Boone, NC

Skills

  • Customer service
  • Customer relationship management
  • Problem-solving skills
  • Communication skills
  • First Aid/CPR Certified
  • Sales transactions

Accomplishments

  • 3x Watauga High School Pioneer Spotlight Award recipient

Certification

  • CPR Certified
  • ACT WorkKeys National Career Readiness Certificate - Platinum Level

Timeline

Customer Lead

Food Lion
04.2024 - 06.2024

Retail Sales Associate Cashier

Food Lion
01.2024 - 04.2024

Sales Associate

Mast General Store
11.2023 - 01.2024

Kitchen Staff

Appalachian Ski Mountain
12.2022 - 03.2023

Some College (No Degree) - Biology

Appalachian State University

High School -

Watauga High School

Similar Profiles

CREATE PROFILE