Results-driven professional known for exceptional negotiation and persuasion skills. Track record of delivering high-quality customer experiences and building trust, leading to significant contributions in sales growth and team performance.
Overview
7
7
years of professional experience
Work History
Internet Sales Professional
Bartow Ford
Bartow, FL
08.2025 - Current
Consistently ranked among top producers in the dealership since hire (August 2025), demonstrating strong sales performance and customer conversion skills.
Developed a deep understanding of dealership processes.
Collaborated across departments to ensure smooth transactions, improve efficiency, and enhance the overall customer experience.
Proactively learned finance-related concepts including deal structure, lender guidelines, and product presentation.
Demonstrated high levels of motivation, accountability, and professionalism in a fast-paced, results-oriented environment.
Effectively communicated value and built trust with customers, a key foundation for success in F&I.
Elevated team energy and performance by building strong relationships and bringing a motivated, high-accountability presence to the workplace.
Internet Sales Director
Lakeland Chrysler Dodge Jeep
Lakeland, FL
08.2024 - 04.2025
Developed online marketing strategies to enhance vehicle visibility and drive customer engagement.
Led a team of 15 sales professionals, driving accountability, performance, and consistent achievement of sales targets.
Managed daily operations of the internet sales department, including lead distribution, response strategy, and follow-up processes to maximize conversion rates.
Trained and mentored team members on sales techniques, CRM usage, and customer engagement, improving overall team productivity and effectiveness.
Implemented structured processes and performance tracking that increased lead efficiency, appointment set rates, and showroom traffic.
Internet Sales Professional
Lakeland Chrysler Dodge Jeep
Lakeland, FL
03.2022 - 08.2024
Consistently ranked as a top-performing sales professional in the dealership, exceeding monthly sales and appointment targets.
Generated high volume of appointments and maintained strong show and close ratios, contributing significantly to overall store revenue.
Maintained one of the highest conversion rates from internet lead to sold unit within the dealership.
Drove repeat and referral business by delivering a high-quality, trust-based customer experience.
Order Selector
Publix Warehouse
Lakeland,FL
06.2019 - 01.2022
Consistently recognized as a top performer in a high-volume warehouse environment, exceeding nightly productivity standards.
Averaged 30,000+ pounds of product moved per shift using manual handling and pallet jack equipment.
Demonstrated exceptional work ethic and endurance in a fast-paced, physically demanding role with strict time constraints.
Contributed to team success by maintaining a reliable, high-output performance level in a deadline-driven environment.